GorillaDesk points developers at api.gorilladesk.com, but the landing page is effectively a stub with no public reference or auth docs. Access is gated to paying customers with no OAuth, webhooks, or published rate limits; Zapier is the recommended path for most integrations.
GorillaDesk scores D+ on the API Report Card. GorillaDesk points developers at api.gorilladesk.com, but the landing page is effectively a stub with no public reference or auth docs. Access is gated to paying customers with no OAuth, webhooks, or published rate limits; Zapier is the recommended path for most integrations.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
GorillaDesk is an all-in-one field service management (FSM) SaaS for small service-based businesses. Founded in 2012 by Christopher Moreschi and headquartered in Boca Raton, Florida, the company has 11-50 employees and has not raised outside funding.
Field Service Management, specifically very small operators (often 1-5 technicians) in pest control, lawn care, pool service, cleaning, tree care, landscaping, and light contracting. Field technicians use the iOS/Android mobile app to view their daily route, navigate via Waze or Google Maps, check in and out of jobs, log chemical applications (pesticide name, EPA reg number, rate, area, target pest) for compliance, capture photos and notes, collect electronic signatures on service documents, generate invoices on site, and accept card payments via Stripe or Square.
Medium within the SMB pest/lawn/pool FSM segment.
GorillaDesk holds the operational and financial system of record for the small service businesses that run on it: full customer/contact database with service location history, recurring service-subscription schedules and contract terms, drag-and-drop dispatch calendars and technician GPS/timesheet data, route history, regulatory chemical and material application records (pesticide name, EPA registration number, application rate, area treated, target pest, required under FIFRA and state pesticide regulations), signed service documents and e-signature audit trails, photos and field notes, quotes and estimates, invoices and AR balances, Stripe/Square payment history and stored cards on file, and QuickBooks-synced general-ledger entries.
Mid-life. The product launched in 2012 and has been continuously developed for over a decade as a bootstrapped business.
API landing page at api.gorilladesk.com is effectively a stub, no public reference, no schema browser, no auth documentation accessible without contacting support. No public OAuth, third-party builders must request credentials and rely on long-lived keys or Zapier-mediated access. Full sourced list under Sources below.
Common alternatives include Jobber, Housecall Pro, ServiceTitan, FieldRoutes, PestPac (WorkWave), Fieldwork. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial GorillaDesk API and MCP server so AI agents and internal tools can read and write GorillaDesk data. See the GorillaDesk integration docs at supergood.ai/docs/gorilladesk-api.