The API Report CardAPI Index
GorillaDesk

GorillaDesk API

gorilladesk.com

GorillaDesk points developers at api.gorilladesk.com, but the landing page is effectively a stub with no public reference or auth docs. Access is gated to paying customers with no OAuth, webhooks, or published rate limits; Zapier is the recommended path for most integrations.

Last verified: July 2026Field Service
API GRADE
D+
VERIFIED JUL 2026

SCORECARD

ExistencePOORAn API lives at api.gorilladesk.com, but the landing page is effectively a stub; Zapier is the recommended path.
AccessPOORGated to active paying customers; no public OAuth, and builders must request credentials.
CoveragePOORNo documented webhook catalog or event coverage; integrators poll or route everything through Zapier triggers.
AuthPOORNo public OAuth flow; integrations rely on requested long-lived keys or Zapier-mediated access.
Docs & DXPOORNo public reference, schema browser, or auth documentation without contacting support; no developer portal.
StabilityMIXED
Supergood: GorillaDesk has an API, but using it means gates, contracts, or workarounds. Ours doesn't: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

GorillaDesk scores D+ on the API Report Card. GorillaDesk points developers at api.gorilladesk.com, but the landing page is effectively a stub with no public reference or auth docs. Access is gated to paying customers with no OAuth, webhooks, or published rate limits; Zapier is the recommended path for most integrations.

Tried to integrate with GorillaDesk?
SOURCES
API landing page at api.gorilladesk.com is effectively a stub, no public reference, no schema browser, no auth documentation accessible without contacting support api.gorilladesk.com
No public OAuth, third-party builders must request credentials and rely on long-lived keys or Zapier-mediated access portable.io
No documented webhook catalog or event coverage; integrators must poll or route everything through Zapier triggers gorilladesk.com
Reporting/export tooling is limited, pulling normalized customer, invoice, or service-history data sets requires manual exports or third-party ETL connectors (e.g., Portable.io) intercom.help
Mobile app limitations, roughly 20% of reviewers report slow syncing and unreliable offline access, which disrupts crews in low-signal areas fieldcamp.ai
Invoice design looks "basic" and "less professional than QuickBooks"; bulk actions like marking 50 invoices as sent still require clicking through each one capterra.com
Scheduling does not account for real-time traffic; when a tech calls out sick, dispatchers must manually rebalance the entire day fieldcamp.ai
Customer support hours end at 5pm Eastern, which does not work for West-coast operators g2.com
Custom views, advanced reporting, and dashboard visualizations are limited; pulling specific data sets requires workarounds itqlick.com
Imports from prior systems cannot bring over complete past service and billing history, only general customer info and starting balances intercom.help