The API Report CardAPI Index
Healthgrades

Healthgrades API

Physician/hospital directory, reviews & patient acquisition marketplace · healthgrades.com

Healthgrades APIs are partner-only: Find a Doctor search and profile endpoints plus scheduling and survey APIs, documented behind a sign-in portal. Production tokens come from the client team under contract; no self-serve tier, published pricing, or public sandbox exists.

Last verified: July 2026Healthcare
API GRADE
B
VERIFIED JUL 2026

SCORECARD

ExistenceGOODTwo real API families sit behind the partner portal: Find a Doctor (search, profiles, autosuggest) and Transactional.
AccessPOORProduction tokens are issued by the Healthgrades client team under contract; no self-serve path, published pricing, or open signup.
CoverageGOODProvider search, profiles, and autosuggest plus patient experience surveys and appointment scheduling.
AuthGOOD
Docs & DXPOORDeveloper portal requires sign-in just to view documentation and offers no sandbox to unaffiliated developers.
StabilityGOOD
Supergood: Healthgrades shipped a real API. Most vendors don't; we ship near-native APIs for the rest.

Frequently asked questions

Healthgrades scores B on the API Report Card. Healthgrades APIs are partner-only: Find a Doctor search and profile endpoints plus scheduling and survey APIs, documented behind a sign-in portal. Production tokens come from the client team under contract; no self-serve tier, published pricing, or public sandbox exists.

Tried to integrate with Healthgrades?
SOURCES
There is no public, self-serve developer API, production access requires contacting the Healthgrades client team and being issued a partner authentication token medicomhealth.com
The developer portal (pbhportal.healthgrades.com) requires sign-in just to view full documentation, blocking external evaluation of the API surface pbhportal.healthgrades.com
No public pricing, no published rate limits, no sandbox tier for unaffiliated developers, all of which gate experimentation behind a sales conversation quora.com
The provider-data layer is effectively only modifiable by Healthgrades, leaving providers unable to programmatically push corrections, suppress unauthorized listings, or bulk-export their own review/profile history bbb.org
Healthgrades TOS prohibits scraping of the consumer site, and Healthgrades enforces with IP blocking and rate-limiting (~8 req/min recommended by scraper guides), leaving no compliant path for third parties to access public profile/review data at scale scraperly.com
Multiple commercial scraper products exist (Apify, ParseForge, ReviewGators, Thunderbit, ScrapeNetwork, iWebScraping) explicitly because Healthgrades does not offer an open reviews/profile API, these are technically and legally fragile workarounds apify.com
Online Appointment Scheduling API integrations are primarily wired to specific EHR/PMS vendors via private partnerships (e.g., Allscripts) rather than exposed as a generic developer-extensible scheduling surface healthgrades.com
Patient Experience Survey and review data captured through the platform are not easily exportable in bulk by the provider or health system that funded their collection b2b.healthgrades.com
Now-Mercury Healthcare (the spun-out enterprise side) carries the deeper CRM/data integrations, meaning the consumer Healthgrades API is intentionally narrower than the data Healthgrades-the-brand actually possesses redventures.com
BBB shows 111 complaints over the last 3 years (26 closed in last 12 months) despite an A+ accredited rating, spanning service/product/customer-service/sales-advertising categories bbb.org
Providers report unauthorized profile listings with inaccurate information they never created or consented to, originating from scraped third-party data bbb.org
Providers cannot remove negative or allegedly fake reviews; CDA Section 230 effectively blocks defamation suits against the platform itself minclaw.com
Healthgrades was sued for defamation after labeling a physician as a criminal due to mistaken-identity matching with someone of the same name with a criminal record medicaljustice.com
New York physician filed a $1M John Doe lawsuit alleging an anonymous competitor used Healthgrades to sabotage her practice with false reviews beckershospitalreview.com
Complaints that fake reviews appear to be used (whether by competitors or the platform) to pressure providers into paying for "elevated profiles" elitesolutionexpert.com
Consumers report negative reviews being rejected/moderated out while the platform advertises itself as representing patient feedback bbb.org
No self-serve option to delete a consumer account anywhere on the website; users report having to escalate manually bbb.org
Independent academic research (JAMA 2002 and follow-ups) found Healthgrades hospital quality ratings poorly correlated with actual standardized mortality rates in 90%+ of head-to-head comparisons en.wikipedia.org
Consumer Affairs and similar review aggregators carry long-running complaints about unresponsive customer support and difficulty correcting profile errors consumeraffairs.com