Zocdoc API
Zocdoc for Developers, launched late 2023, is an OAuth2 REST API with sandbox and production environments. Coverage spans providers, insurance plans, real time availability, and the full booking lifecycle. Production access needs approval into a partner program and a live provider customer.
Frequently asked questions
Zocdoc scores B+ on the API Report Card. Zocdoc for Developers, launched late 2023, is an OAuth2 REST API with sandbox and production environments. Coverage spans providers, insurance plans, real time availability, and the full booking lifecycle. Production access needs approval into a partner program and a live provider customer.
Zocdoc has a workable official integration path. Most engineering teams can build against it directly. Solid API with minor gaps
Zocdoc is the largest consumer-facing doctor and dentist appointment booking marketplace in the U.S. The platform combines (a) a patient-facing marketplace at zocdoc.com and a mobile app where consumers search providers by specialty, insurance, location, and availability and book appointments in real time, and (b) a B2B SaaS suite for providers (Zocdoc for Practices) that includes profile management, online scheduling, calendar/EHR sync, patient intake forms (Zocdoc Practice intake / paperwork), patient communications, reviews, telehealth, and a self-serve marketplace listing for new-patient acquisition.
Vertical: Healthcare, specifically outpatient/ambulatory provider scheduling, patient acquisition, and the patient-facing front door for primary care, dental, mental health, dermatology, OB-GYN, optometry, podiatry, and a long tail of specialties. Patients land on zocdoc.com or the Zocdoc mobile app, filter by specialty / insurance / language / location / in-person vs. telehealth, view provider profiles with reviews and real-time availability pulled directly from the practice's EHR or PMS, and book an appointment instantly.
High in U.S. outpatient consumer healthcare booking.
Zocdoc holds the live operating data layer for the patient-acquisition and front-of-house side of tens of thousands of U.S. healthcare practices: real-time provider availability and calendar timeslots (synced with 175+ EHR/PMS systems), confirmed appointments and their status (booked, confirmed, cancelled, rescheduled, arrived, no-show), patient demographics and contact information for every booked patient, insurance plan and member-ID data captured at booking, digital intake forms and attachments (PHI under HIPAA), telehealth visit metadata, patient reviews and ratings, provider profile content, marketing/lead-generation attribution and CPC/per-booking spend, and the monthly billing ledger of per-booking fees owed to Zocdoc.
Founded 2007 by Cyrus Massoumi, Oliver Kharraz, and Nick Ganju in New York City after Massoumi famously burst an eardrum on a flight and couldn't find a same-day ENT.
Production access is not self-serve, developers must be approved into a partner program (Patient Booking, Calendar Integration, or Insurance API) and aligned with a provider customer before live data flows. The Insurance API (insurance plan mappings) is explicitly limited to select partners, blocking most developers from a critical data set. Full sourced list under Sources below.
Common alternatives include Healthgrades, NexHealth, Solv Health, Vitals, WebMD Care / Vitals, DocPlanner (Doctoralia / ZnanyLekarz). Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.