Hostaway documents a REST API covering listings, reservations, calendar, messaging, and webhooks; OAuth 2.0 credentials provision self-serve in the admin UI. Bearer tokens live 24 months, there is no sandbox or official SDK, and the 2024 legacy-webhook sunset forced rewrites.
Hostaway scores D on Supergood's API Report Card. Hostaway documents a REST API covering listings, reservations, calendar, messaging, and webhooks; OAuth 2.0 credentials provision self-serve in the admin UI. Bearer tokens live 24 months, there is no sandbox or official SDK, and the 2024 legacy-webhook sunset forced rewrites.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
Hostaway is an AI-powered all-in-one property management platform (PMS) and channel manager built for professional short-term and vacation rental operators.
Vertical: Property Management, specifically Short-Term Rental (STR) / Vacation Rental PMS + Channel Manager. Mid-market property managers running 50-300 short-term rentals use Hostaway as their single back-office workspace: importing listings from Airbnb/Vrbo/Booking.com, syncing calendars and rates across channels, accepting and triaging reservations, communicating with guests via a unified inbox (with AI-drafted replies and guest-journey automation), automating check-in instructions and door codes, scheduling cleaners between turnovers, processing damage deposits via Hostaway Payments, and generating owner statements.
Hostaway is one of the top three vacation-rental PMS platforms globally alongside Guesty (the enterprise leader by listings under management) and Hospitable (the leader in AI guest messaging).
Yes, Hostaway is the system of record for the entire STR operating stack for its customers.
Founded 2015 in Toronto (11 years old as of 2026) by Marcus Rader (CEO), Saber Kordestanchi, and Mikko Nurminen.
Rate limit of 15 req/10s per IP plus 20 req/10s per account ID is restrictive for high-volume use cases (BI sync, multi-account integrators, dynamic-pricing tools refreshing rates frequently). 24-month bearer token TTL is unusually long, security-conscious integrators must build their own token-rotation process or accept long-lived credential risk. Full sourced list under Sources below.
Common alternatives include Guesty, Hospitable (formerly Smartbnb), Lodgify, OwnerRez, Smoobu, Streamline (StayNTouch). Graded alternatives appear under "More from the report card" below.
Supergood's grades measure one thing: can a customer's engineering team get their own data out programmatically? Supergood checks six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and rolls them into a letter grade. Supergood re-verifies grades, and they only move on evidence.
Yes, via a managed API layer. Supergood builds REST APIs and MCP servers for authenticated enterprise web apps, so AI agents and internal tools can read and write data programmatically. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
Hostaway has partial MCP support. Several community MCP servers for the Hostaway API are listed in the official MCP registry, including read-only and full-API implementations with activity as recent as August 2026. Hostaway itself has not published an official server.
Partially. MCP support for Hostaway exists but is incomplete, so what MCP clients like Claude, Cursor, and Codex can reach depends on what the available server covers.