Hostaway API
Hostaway documents a REST API covering listings, reservations, calendar, messaging, and webhooks; OAuth 2.0 credentials provision self-serve in the admin UI. Bearer tokens live 24 months, there is no sandbox or official SDK, and the 2024 legacy-webhook sunset forced rewrites.
Frequently asked questions
Hostaway scores D on the API Report Card. Hostaway documents a REST API covering listings, reservations, calendar, messaging, and webhooks; OAuth 2.0 credentials provision self-serve in the admin UI. Bearer tokens live 24 months, there is no sandbox or official SDK, and the 2024 legacy-webhook sunset forced rewrites.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Hostaway is an AI-powered all-in-one property management platform (PMS) and channel manager built for professional short-term and vacation rental operators.
Vertical: Property Management, specifically Short-Term Rental (STR) / Vacation Rental PMS + Channel Manager. Mid-market property managers running 50-300 short-term rentals use Hostaway as their single back-office workspace: importing listings from Airbnb/Vrbo/Booking.com, syncing calendars and rates across channels, accepting and triaging reservations, communicating with guests via a unified inbox (with AI-drafted replies and guest-journey automation), automating check-in instructions and door codes, scheduling cleaners between turnovers, processing damage deposits via Hostaway Payments, and generating owner statements.
Hostaway is one of the top three vacation-rental PMS platforms globally alongside Guesty (the enterprise leader by listings under management) and Hospitable (the leader in AI guest messaging).
Yes, Hostaway is the system of record for the entire STR operating stack for its customers.
Founded 2015 in Toronto (11 years old as of 2026) by Marcus Rader (CEO), Saber Kordestanchi, and Mikko Nurminen.
Rate limit of 15 req/10s per IP plus 20 req/10s per account ID is restrictive for high-volume use cases (BI sync, multi-account integrators, dynamic-pricing tools refreshing rates frequently). 24-month bearer token TTL is unusually long, security-conscious integrators must build their own token-rotation process or accept long-lived credential risk. Full sourced list under Sources below.
Common alternatives include Guesty, Hospitable (formerly Smartbnb), Lodgify, OwnerRez, Smoobu, Streamline (StayNTouch). Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Hostaway API and MCP server so AI agents and internal tools can read and write Hostaway data. See the Hostaway integration docs at supergood.ai/docs/hostaway-api.