Cloudbeds API
A documented self-service REST API at developers.cloudbeds.com covers reservations, rates, guests, and payments across 50+ endpoints, with OAuth 2.0 and webhooks. Access is bundled into upper tiers; lower-tier properties buy an add-on. Tight rate ceilings suspend credentials on overage.
Frequently asked questions
Cloudbeds scores F on Supergood's API Report Card. A documented self-service REST API at developers.cloudbeds.com covers reservations, rates, guests, and payments across 50+ endpoints, with OAuth 2.0 and webhooks. Access is bundled into upper tiers; lower-tier properties buy an add-on. Tight rate ceilings suspend credentials on overage.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
Cloudbeds is a unified cloud hospitality management platform built for independent and small-to-mid hotel groups.
POS / Hospitality, specifically the independent and small-to-mid-group lodging segment that sits between SMB owner-operators (Little Hotelier, eviivo, ResNexus) and enterprise/branded chains (Oracle OPERA, Sabre SynXis, Amadeus, Infor HMS, Agilysys, Stayntouch). An independent 40-room boutique hotel in Lisbon runs its entire front-of-house and distribution stack inside Cloudbeds.
Cloudbeds is a top-3 independent/SMB cloud hotel PMS globally and arguably the leading all-in-one in the Americas.
For an independent or small-group property running its full front-desk and distribution stack on Cloudbeds, the platform is the operational system of record.
Founded in 2012 in San Diego by Adam Harris, Richard Castle, Daniel Doerr and Sebastien Leitzelman, originally as a SaaS PMS for hostels under the 'myfrontdesk' brand.
API access not included in all subscription tiers, properties on lower-tier plans must request the API as a paid add-on or upgrade their subscription before getting credentials. Tight rate limits, Cloudbeds recommends ceilings of ~6–8 calls per cadence depending on use case and 'strongly recommends' webhooks instead; exceeding limits triggers temporary credential suspension and repeat offenses result in immediate API blocks. Full sourced list under Sources below.
Common alternatives include Mews, Little Hotelier, eviivo, RoomRaccoon, Amenitiz, Hostaway. Graded alternatives appear under "More from the report card" below.
Supergood's grades measure one thing: can a customer's engineering team get their own data out programmatically? Supergood checks six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and rolls them into a letter grade. Supergood re-verifies grades, and they only move on evidence.
Yes, via a managed API layer. Supergood builds REST APIs and MCP servers for authenticated enterprise web apps, so AI agents and internal tools can read and write data programmatically. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
Cloudbeds has partial MCP support. Cloudbeds does not publish an official MCP server, though its developer portal offers llms.txt indexes for AI agents. Several community MCP servers for the Cloudbeds PMS API exist with recent activity, including a documented read-only server exposing 32 tools.
Partially. MCP support for Cloudbeds exists but is incomplete, so what MCP clients like Claude, Cursor, and Codex can reach depends on what the available server covers.