RoomRaccoon API
RoomRaccoon runs a versioned v2 REST API with webhooks, but no self-serve developer portal. Access starts with a Connectivity Sign Up form or an email, then an API key and Hotel ID, plus a 30-minute certification call. OpenAPI and Postman collections exist but are not published publicly.
Frequently asked questions
RoomRaccoon scores C on the API Report Card. RoomRaccoon runs a versioned v2 REST API with webhooks, but no self-serve developer portal. Access starts with a Connectivity Sign Up form or an email, then an API key and Hotel ID, plus a 30-minute certification call. OpenAPI and Postman collections exist but are not published publicly.
RoomRaccoon has an official API, but teams routinely hit its limits: gated access, partial coverage, or paid tiers. Most end up supplementing it with exports or an unofficial API layer like Supergood.
RoomRaccoon is a cloud-based, all-in-one Hotel Management System (HMS) headquartered in Breda, Netherlands and founded in 2017 by serial-tech entrepreneur Tymen van Dyl and former boutique hotelier Nadja Buckenberger.
POS / Hospitality - specifically all-in-one hotel commerce software for independent properties. Front-desk staff use the PMS for check-in/check-out, room assignment, walk-ins, folio splits and posting charges; housekeeping uses room-status flags and mobile views.
Medium. RoomRaccoon reports thousands of customer hotels across 70+ countries; Hotel Tech Report shows 572+ verified hotel customer reviews and a 4.1-4.4 average across Capterra, G2, GetApp and Software Advice.
Yes - RoomRaccoon is the system of record for an independent hotel's reservations, room inventory, rates, guest profiles, folios, payments and OTA distribution.
8 years old (founded 2017 in Breda, Netherlands). Cloud-native from day one with a single SaaS codebase rather than the multi-product sprawl that affects older PMS vendors (Oracle OPERA, Agilysys, Maestro).
No public, self-serve developer portal - API access requires emailing connectivity@roomraccoon.com or filling a partner sign-up form before any docs or sandbox credentials are issued. Documentation is not publicly indexed - apitracker.io entry confirms OpenAPI/Postman exist but they are not linked from roomraccoon.com and require partner onboarding. Full sourced list under Sources below.
Common alternatives include Cloudbeds, SiteMinder (incl. Little Hotelier), Mews, eviivo, Hotelogix, Guesty. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.