The API Report CardAPI Index
Little Hotelier

Little Hotelier API

littlehotelier.com

No customer-facing API. SiteMinder's own docs exclude Little Hotelier from the Exchange API, so ARI and reservation data have no sanctioned programmatic path. Integration happens through the curated App Store or by becoming a certified SiteMinder partner, a contract-heavy process that takes weeks.

Last verified: August 2026Hospitality & TravelNO MCP
API GRADE
F
VERIFIED AUG 2026

SCORECARD

ExistenceFAILNo Little Hotelier REST endpoint exists; the parent's Exchange API explicitly excludes the product.
AccessFAILEnd customers get no keys, OAuth, or sandbox; partner status requires a manual application and contract.
CoveragePOORARI and reservation data are unreachable; partners touch only what curated App Store connectors expose.
AuthFAILOAuth client provisioning is not exposed to Little Hotelier customers; there are no credentials to issue.
Docs & DXFAILNo portal or docs cover Little Hotelier; the parent's Postman workspace skips its endpoints entirely.
StabilityMIXED
MCPNONENo official or community MCP server was found for Little Hotelier. The official MCP registry and GitHub both return no matching projects. VERIFIED 2026-08
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Frequently asked questions

Little Hotelier scores F on Supergood's API Report Card. No customer-facing API. SiteMinder's own docs exclude Little Hotelier from the Exchange API, so ARI and reservation data have no sanctioned programmatic path. Integration happens through the curated App Store or by becoming a certified SiteMinder partner, a contract-heavy process that takes weeks.

Tried to integrate with Little Hotelier?
SOURCES
Little Hotelier explicitly excluded from the SiteMinder Exchange API surface, partners cannot pull ARI or reservation data from Little Hotelier properties via the documented SMX API developer.siteminder.com
No customer-facing public REST/JSON API and no self-serve API key issuance, integrations require joining the SiteMinder App Store partner program (manual application, contract, certification) developer.siteminder.com
SiteMinder's underlying channel APIs (SiteConnect, pmsXchange) remain SOAP/XML with HTNG-style envelopes, integrators must maintain XML parsers rather than modern JSON tooling developer.siteminder.com
Partner onboarding is contract-heavy and manual; Integration Application can take weeks before sandbox credentials are issued, blocking rapid prototyping developer.siteminder.com
Public rate limits, quota policies, retry/idempotency semantics and webhook delivery guarantees are sparsely documented, integrators learn ceilings empirically developer.siteminder.com
App Store-only distribution means independent developers and internal teams at customer properties cannot build private integrations against their own Little Hotelier data without partner approval littlehotelier.com
Platform is slow / laggy during key tasks; calendar and booking edits require frequent refreshing, especially during busy periods softwareadvice.com
Booking system described as inflexible and confusing, difficulty handling group bookings, split reservations, and complex room/rate setup capterra.com
Double-bookings reported; root cause often disputed between operator setup and platform sync, resolution requires escalation that 'takes a lot of effort' trustpilot.com
Customer support widely described as slow, hard to reach, lacking direct phone access; tickets can take days and untrained first-line responses are common trustpilot.com
Tax rules applied to Airbnb reservations produce inaccurate financial reporting, operators cannot rely on the built-in reports module softwareadvice.com
Add-on cost stacking, payments, advanced channels, dedicated onboarding and Pro-tier features push the all-in cost well above the $109/mo headline capterra.com
Free-trial cancellation process described as problematic; users report difficulty stopping billing after the 30-day trial trustpilot.com
UI described as clunky and 'not always intuitive'; new features and the SiteMinder-platform unification have introduced UX regressions for long-time users g2.com
Channel-sync lag during OTA outages or bulk rate updates; overselling complaints when channel mappings or rate modifiers are misconfigured hoteltechreport.com
Payment processing integration gaps, operators report having to bolt on Stripe/Square externally for use cases SiteMinder Pay does not cover softwareadvice.com