Little Hotelier API
No customer-facing API. SiteMinder's own docs exclude Little Hotelier from the Exchange API, so ARI and reservation data have no sanctioned programmatic path. Integration happens through the curated App Store or by becoming a certified SiteMinder partner, a contract-heavy process that takes weeks.
Frequently asked questions
Little Hotelier scores F on the API Report Card. No customer-facing API. SiteMinder's own docs exclude Little Hotelier from the Exchange API, so ARI and reservation data have no sanctioned programmatic path. Integration happens through the curated App Store or by becoming a certified SiteMinder partner, a contract-heavy process that takes weeks.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Little Hotelier is an all-in-one cloud property management platform built for small accommodation providers (typically under 20 rooms). It is a wholly-owned product of SiteMinder Limited (ASX:SDR) and shares the parent's distribution backbone.
POS / Hospitality, specifically the small-and-independent accommodation sub-segment. A B&B owner with 8 rooms in the Cotswolds uses Little Hotelier daily as their operating hub.
Little Hotelier is a credible leader within the small-property / B&B PMS niche but not a category leader in hotel tech overall.
For a small-property operator that runs their front-desk, channel manager, direct-booking website, payments and guest messaging through Little Hotelier, the platform is the operational system of record.
Founded in 2012 in Sydney as a small-property spin-off of the SiteMinder distribution platform; acquired/absorbed fully into SiteMinder Limited (ASX:SDR, IPO November 2021).
Little Hotelier explicitly excluded from the SiteMinder Exchange API surface, partners cannot pull ARI or reservation data from Little Hotelier properties via the documented SMX API. No customer-facing public REST/JSON API and no self-serve API key issuance, integrations require joining the SiteMinder App Store partner program (manual application, contract, certification). Full sourced list under Sources below.
Common alternatives include Cloudbeds, eviivo, ResNexus, Hostaway, Lodgify, Hotelogix. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Little Hotelier API and MCP server so AI agents and internal tools can read and write Little Hotelier data. See the Little Hotelier integration docs at supergood.ai/docs/little-hotelier-api.