No self-serve API. Third parties integrate through the IDEXX Data Services API, which requires an integration request form and a partnership review with IDEXX's team. Large data payloads refresh in batches only every 24 to 72 hours.
IDEXX Cornerstone scores F on the API Report Card. No self-serve API. Third parties integrate through the IDEXX Data Services API, which requires an integration request form and a partnership review with IDEXX's team. Large data payloads refresh in batches only every 24 to 72 hours.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Cornerstone is IDEXX's flagship on-prem veterinary practice management system, deployed since the 1990s and arguably the most widely used PIMS in US veterinary medicine. Separate product from cloud-based IDEXX Neo, running locally with deep IDEXX diagnostics integration.
Healthcare / Veterinary, established general and specialty companion-animal practices, including large corporate groups, on Windows server installs.
"Arguably the most widely used practice management software in the veterinary industry" (nectarvet.com); 30 years of deployments; IDEXX is a ~$40B public company.
Patient records, lab/diagnostic results, appointments, invoices, inventory, complete clinical and financial system of record in an on-prem database.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.