No self-serve API. Third parties integrate through the IDEXX Data Services API, which requires an integration request form and a partnership review with IDEXX's team. Large data payloads refresh in batches only every 24 to 72 hours.
IDEXX Cornerstone scores F on the API Report Card. No self-serve API. Third parties integrate through the IDEXX Data Services API, which requires an integration request form and a partnership review with IDEXX's team. Large data payloads refresh in batches only every 24 to 72 hours.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
Cornerstone is IDEXX's flagship on-prem veterinary practice management system, deployed since the 1990s and arguably the most widely used PIMS in US veterinary medicine. Separate product from cloud-based IDEXX Neo, running locally with deep IDEXX diagnostics integration.
Healthcare / Veterinary, established general and specialty companion-animal practices, including large corporate groups, on Windows server installs.
"Arguably the most widely used practice management software in the veterinary industry" (nectarvet.com); 30 years of deployments; IDEXX is a ~$40B public company.
Patient records, lab/diagnostic results, appointments, invoices, inventory, complete clinical and financial system of record in an on-prem database.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes, via a managed API layer. Supergood builds REST APIs and MCP servers for authenticated enterprise web apps, so AI agents and internal tools can read and write data programmatically.