InSync EHR API
Qualifacts offers a FHIR API for InSync, but it is read-only for patient health information. Access requires registration and agreeing to terms. Queries are limited to patient data categories and date ranges, with no write path.
Frequently asked questions
InSync EHR scores D on the API Report Card. Qualifacts offers a FHIR API for InSync, but it is read-only for patient health information. Access requires registration and agreeing to terms. Queries are limited to patient data categories and date ranges, with no write path.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
InSync EHR (by Qualifacts) is an EMR and practice management platform designed for small and mid-size behavioral health, substance use disorder, and therapy practices. It offers integrated clinical charting, billing, e-prescribing, scheduling, telehealth, and a patient portal.
Healthcare, Typically for small to mid-size behavioral health agencies, substance abuse treatment centers, psychiatric practices, and therapy clinics (10-200 providers). Clinicians use InSync daily for patient charting (SOAP notes, treatment plans), e-prescribing, appointment scheduling, and telehealth visits.
Niche player in the behavioral health EHR space with ~0.8% mindshare in the broader EHR market (PeerSpot). Well-known within behavioral health but small compared to Epic, Cerner, or athenahealth.
Yes, Stores all patient health records (PHI), treatment plans, psychiatric notes, e-prescriptions, insurance claims, billing data, and scheduling information. This is core operating data for behavioral health practices and is HIPAA-regulated.
~10+ years old (originally InSync Healthcare Solutions, acquired by Qualifacts/Warburg Pincus). Recently added AI features and telehealth. UI is functional but described as having a learning curve similar to Epic. Pricing starts at $75/user/month.
API is read-only, limiting integration possibilities. Facebook users report ongoing integration issues with InSync. Full sourced list under Sources below.
Common alternatives include TherapyNotes, SimplePractice, Valant EHR, Netsmart (myAvatar), BestNotes. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial InSync EHR API and MCP server so AI agents and internal tools can read and write InSync EHR data. See the InSync EHR integration docs at supergood.ai/docs/insync-ehr-api.