The API Report CardAPI Index
Jane App

Jane App API

Allied-health practice management / EHR (physio, chiro, RMT, counselling) · jane.app

Jane runs a versioned REST API at developers.jane.app, but only for vetted partners: there is no self-serve signup. No webhooks, so integrations poll against 100 req/min per-endpoint clinic limits. Auth is OAuth 2.0 with PKCE against each clinic's tenant.

Last verified: July 2026Healthcare
API GRADE
D+
VERIFIED JUL 2026

SCORECARD

ExistencePOORA versioned REST API exists at developers.jane.app, but only as a partner-gated beta; nothing is generally available.
AccessPOORCredentials are not self-serve; partners must be approved through the vetted Jane Integrations program.
CoveragePOORAppointments, patients, staff, and treatments are covered; billing, claims, payments, messaging, and forms have no public path.
AuthGOODOAuth 2.0 with PKCE and RS256 JWTs, with separate sandbox and production realms; access tokens last 5 minutes.
Docs & DXPOORDocumented portal but no webhooks or events; every integration polls REST within 100 req/min per-endpoint clinic limits.
StabilityMIXEDThe API is date-versioned and still beta (2025-02-28-beta), so contracts are still churning.
Supergood: Jane App has an API, but using it means gates, contracts, or workarounds. Ours doesn't: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Jane App scores D+ on the API Report Card. Jane runs a versioned REST API at developers.jane.app, but only for vetted partners: there is no self-serve signup. No webhooks, so integrations poll against 100 req/min per-endpoint clinic limits. Auth is OAuth 2.0 with PKCE against each clinic's tenant.

Tried to integrate with Jane App?
SOURCES
API access is partner-only and approval-gated, no self-serve developer signup; integrators must be vetted by Jane's partnerships team to obtain credentials developers.jane.app
No webhooks or event-based push, every integration must poll the REST API for changes, which conflicts with the strict per-endpoint rate limits developers.jane.app
Strict rate limiting (100 req/min per endpoint per clinic; 600 per 5 minutes per clinic) makes bulk data syncs and frequent polling painful for analytics/AI tools developers.jane.app
Access tokens expire in 5 minutes and refresh tokens in 30 minutes, forces frequent OAuth refresh round-trips and complicates long-running background integrations developers.jane.app
API is still on a beta-dated version (`2025-02-28-beta`) with date-based versioning, signalling ongoing churn in contracts developers.jane.app
Documented resource coverage is narrow vs the product surface, appointments, patients, staff, locations, disciplines, treatments, and an observations endpoint, but no public coverage of billing/claims/payments/messaging/forms/packages developers.jane.app
Published integration ecosystem is small (~10-12 partners) compared to Jane's install base, indicating the gating actively restricts what customers can connect jane.app
Each clinic's API URL is its own tenant domain, requiring per-clinic OAuth and per-clinic rate-limit accounting, adds complexity for multi-clinic integrators developers.jane.app
Pricing is frequently cited as too expensive for sole practitioners and new businesses; reports of unexpected charges (~$54, ~$252 total) continuing after attempted cancellation uk.trustpilot.com
Patient login UX is fragmented, patients are forced to maintain separate passwords per practitioner/clinic, with different password policies, leading to constant resets uk.trustpilot.com
Account-switching and managing multiple practitioner relationships under one user account is awkward capterra.com
Telehealth sessions have reported quality issues: missing audio or video, and screen blinking during appointments uk.trustpilot.com
Insurance billing module called out as limited for larger or multi-payer practices; workflows feel dated for high-volume clinics pabau.com
Initial setup is described as unintuitive, practitioners report a steep learning curve to configure the system choosingtherapy.com
Pabau and other vendors call out 'hidden fees' on top of the headline per-practitioner pricing once add-ons (AI Scribe Unlimited, Insurance Billing, Group Telehealth, Jane Websites) are layered in pabau.com
Some recent incidents have impacted Online Appointments / Telehealth availability across regional data centers, tracked on the public status page status.janeapp.com