Joblogic API
Joblogic publishes a REST API at apidocs.joblogic.com covering jobs, quotes, invoices, assets, and stock. Access is a paid Marketplace add-on with pricing on request, plus firewall whitelisting of your public IPs before production. Webhooks exist on some endpoints only.
Frequently asked questions
Joblogic scores D on the API Report Card. Joblogic publishes a REST API at apidocs.joblogic.com covering jobs, quotes, invoices, assets, and stock. Access is a paid Marketplace add-on with pricing on request, plus firewall whitelisting of your public IPs before production. Webhooks exist on some endpoints only.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Joblogic is a cloud-based field service management (FSM) platform developed by Tracer Management Systems Limited and headquartered at Unit 305, Zellig Building, Gibb Street, Birmingham B9 4AA, UK (Companies House reg. 03611671).
Field Service Management, specifically SMB through enterprise service and maintenance contractors operating across 30+ trades, including HVAC, fire & safety, gas engineering, electrical, plumbing, drainage, refrigeration, pest control, lift maintenance, facilities management, and property maintenance. Field engineers use the Joblogic mobile app (iOS/Android, with offline mode) to view their dispatched jobs and routes, navigate to sites, scan assets, complete dynamic mobile forms and compliance certificates (e.g., F-Gas, gas safety), capture photos and signatures, log parts used from van stock, record time on/off site, and raise follow-on quotes.
Medium-to-high within the UK service & maintenance contractor segment. Joblogic markets itself as 'the UK's #1 field service management software' and supports thousands of customers across the UK, US, and Australia.
Joblogic holds the operational and financial system of record for the service and maintenance contractors that run on it: full customer and site hierarchies, asset registers and equipment service history at each site, PPM schedules and SLA obligations, reactive job records with photos and engineer notes, dynamic compliance forms and statutory certificates (F-Gas, gas safety, electrical), quotes, purchase orders, van stock and parts usage, engineer timesheets and GPS/vehicle tracking, subcontractor records, invoices and AR, and accounting-system-synced ledger entries (Sage, Xero, QuickBooks).
Mature. Tracer Management Systems was founded in 1998 and has been shipping service-management software for ~28 years, with Joblogic itself running for well over a decade.
API Access is a paid Marketplace add-on with no published pricing, customers must contact sales and go through manual provisioning before they can access their own data programmatically. Access is gated behind a firewall requiring customers to register public IP addresses, making it painful for cloud-based integrations and serverless callers. Full sourced list under Sources below.
Common alternatives include BigChange, Commusoft, simPRO, ServiceMax, FieldEdge, ServiceTitan. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Joblogic API and MCP server so AI agents and internal tools can read and write Joblogic data. See the Joblogic integration docs at supergood.ai/docs/joblogic-api.