The API Report CardAPI Index
OpenGov

OpenGov API

Government ERP · opengov.com

REST APIs exist for Permitting & Licensing and Procurement, plus a genuinely public CKAN open-data API. Keys are issued only inside a customer tenant; there is no self-serve signup, sandbox, or published rate limit. The ERP general ledger and Cartegraph have no public surface.

Last verified: July 2026Government
API GRADE
F
VERIFIED JUL 2026

SCORECARD

ExistenceGOODReal REST APIs for Permitting & Licensing and Procurement, plus a genuinely public CKAN open-data API.
AccessPOORRequires an active customer license with API keys issued inside the tenant; no self-serve signup and no public sandbox.
CoveragePOORPermitting, procurement, and open data only; the ERP general ledger and Cartegraph asset registry have no public surface.
AuthFAILAPI keys issued only from inside a customer tenant, and each acquired product has its own credentialing path.
Docs & DXFAILReference docs require a login to view; no public sandbox, no published rate limits, no webhook catalog.
StabilityMIXEDNo published SLAs or status page; rate limits are discovered through support tickets after integrations hit them.
Supergood: OpenGov has an API, but using it means gates, contracts, or workarounds. Ours doesn't: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

OpenGov scores F on the API Report Card. REST APIs exist for Permitting & Licensing and Procurement, plus a genuinely public CKAN open-data API. Keys are issued only inside a customer tenant; there is no self-serve signup, sandbox, or published rate limit. The ERP general ledger and Cartegraph have no public surface.

Tried to integrate with OpenGov?
SOURCES
API documentation pages on developer.opengov.com require login/authentication to view, so developers cannot evaluate endpoints, schemas, or auth flows before becoming a customer developer.opengov.com
No published rate limits, SLAs, or status page for the Permitting & Licensing or Procurement APIs, limits are discovered through support tickets after customers hit them developer.opengov.com
The API catalog covers Permitting & Licensing, Procurement, and Open Data, but does not appear to expose the OpenGov Cloud ERP / Financials general ledger, budgeting, or Cartegraph asset registry via a public developer surface, those integrations are gated through professional services developer.opengov.com
Procurement vendors have reported login/auth reliability issues near deadlines, with multi-day support back-and-forth required to regain access to in-flight RFP submissions g2.com
Suite is a federation of acquired products (ViewPoint Cloud, ProcureNow, Cartegraph, Ontodia/CKAN), each with its own API surface and credentialing path, no unified cross-product data plane or single auth developer.opengov.com
Permitting customers report difficulty seeing what citizens see on the applicant side, making it hard to support residents during account setup and application capterra.com
Slow resolution on "big" support issues, customers report waiting 2+ months for substantive fixes, and missing fundamental UX like a renew button for applicants capterra.com
Document templates require HTML editing for non-trivial layouts, pushing routine permit/license document changes onto IT rather than end users softwareadvice.com
Permits are limited to a single email address per record, creating workflow problems for properties/businesses with multiple contacts and primary/secondary applicants capterra.com
Editing forms or workflows on Permitting & Licensing can negatively affect existing in-flight records, fees and workflow steps can disappear from records that were issued before the edit capterra.com
The Projects construct in Permitting & Licensing does not support linking more than one record to another, which is a problem for large capital projects with one master permit and many sub-permits capterra.com
Procurement vendors have reported being locked out of finishing RFP responses near deadline, one G2 review describes "34 emails" of back-and-forth over two days while unable to log in, ultimately missing the submission window g2.com