Punchh API
Punchh has public REST docs on PAR's developer portal with OAuth 2.0 SSO and an events framework. Base URLs, keys and secrets come only from a Punchh representative, and every integration path requires certification.
Frequently asked questions
Punchh scores D+ on Supergood's API Report Card. Punchh has public REST docs on PAR's developer portal with OAuth 2.0 SSO and an events framework. Base URLs, keys and secrets come only from a Punchh representative, and every integration path requires certification.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
Punchh is an enterprise loyalty, offers and guest engagement platform for restaurant, convenience store and retail brands.
Restaurants & Food Service; enterprise and large multi-unit restaurant chains, plus convenience stores and retail. Brand marketing teams run the loyalty program and campaigns in the Punchh dashboard: segmentation, email, SMS and push, offers and redeemables, franchisee management and reporting.
Punchh is the incumbent enterprise restaurant loyalty platform, counting more than 30 of the top 100 chains as clients at acquisition and, per PAR, over 30 percent of top restaurant brands and 100K plus store locations today (https://restaurantbusinessonline.com/technology/par-buys-loyalty-provider-punchh-500m, https://www.g2.com/products/par-punchh/reviews).
Guest PII (name, email, phone, birthday, address, zip), authentication tokens and device IDs, loyalty balances, check-ins and transaction data, redemptions and offers, gift card balances, marketing consent and notification preferences, survey and feedback responses, and location and franchisee configuration.
Founded around 2010, Punchh predates the PAR acquisition by a decade and its API paths (api/auth, api2/mobile, api/pos) show that lineage.
Punchh pushed code updates that broke client integrations without notice, and its support team denied errors even when shown screenshots. A brand could not add a gift card integration to its loyalty app because Punchh was not PCI compliant and had other technical limitations. Full sourced list under Sources below.
Common alternatives include Paytronix, Thanx, Olo, Toast, Spendgo. Graded alternatives appear under "More from the report card" below.
Supergood's grades measure one thing: can a customer's engineering team get their own data out programmatically? Supergood checks six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and rolls them into a letter grade. Supergood re-verifies grades, and they only move on evidence.
Not that we could find. There is no official Punchh MCP server in any public registry, and no maintained community server we're aware of. We re-verify this periodically — report an inaccuracy below if we missed one.
Not natively. Punchh doesn't publish an MCP server, so MCP clients like Claude, Cursor, and Codex have nothing to connect to out of the box. If that changes, this page will reflect it.