RazorSync API
A documented REST API at help.razorsync.com covers customers, work orders, invoices, quotes, and settings via per-portal .svc endpoints. Auth is a static Token plus ServerName header pair, with no OAuth. No webhooks, and rate limits, pagination, and error codes are undocumented.
Frequently asked questions
RazorSync scores D on the API Report Card. A documented REST API at help.razorsync.com covers customers, work orders, invoices, quotes, and settings via per-portal .svc endpoints. Auth is a static Token plus ServerName header pair, with no OAuth. No webhooks, and rate limits, pagination, and error codes are undocumented.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
RazorSync is a cloud-based field service management (FSM) platform for small and mid-sized service contractors.
Field Service Management, specifically SMB residential and light-commercial trade contractors. Field technicians use the mobile app to view their daily schedule, navigate via route-optimized turn-by-turn directions, check in/out of jobs, capture photos and signatures, build estimates and invoices on site, log time, and accept payment through the embedded Celero processor.
Medium within the SMB FSM segment.
RazorSync holds the operational and financial system of record for the contractors that run on it: full customer/contact database with service addresses and equipment history, service requests, work orders and recurring service schedules, technician dispatch and GPS/location history, time logs, estimates and quotes, signed service forms and attachments (photos/signatures), invoices, Celero-processed payments and card-on-file tokens, tax configuration, pricebooks/service items, and QuickBooks-synced ledger entries.
Mature/legacy.
Token-only auth with no OAuth, no per-user scopes, and a static `ServerName` header, complicates third-party app distribution and audit. No webhooks surfaced in public documentation, integrators must poll Work Order, Invoice, and Payment endpoints to detect changes. Full sourced list under Sources below.
Common alternatives include ServiceTitan, Housecall Pro, Jobber, FieldEdge, Workiz, Service Fusion. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial RazorSync API and MCP server so AI agents and internal tools can read and write RazorSync data. See the RazorSync integration docs at supergood.ai/docs/razorsync-api.