ServiceBox API
ServiceBox lists an API as a feature on review sites, but no developer portal, reference, spec, or SDK is publicly discoverable; access appears private and on-request. Published integrations stop at its first-party accounting connector for QuickBooks and Sage plus ServiceBox Payments.
Frequently asked questions
ServiceBox scores D on the API Report Card. ServiceBox lists an API as a feature on review sites, but no developer portal, reference, spec, or SDK is publicly discoverable; access appears private and on-request. Published integrations stop at its first-party accounting connector for QuickBooks and Sage plus ServiceBox Payments.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
ServiceBox is a cloud-based field service management (FSM) platform built by Jobbox Software Inc. of Regina, Saskatchewan.
Vertical: Field Service Management (sub-vertical of trades/contracting SaaS). An HVAC or plumbing dispatcher logs in to schedule technicians against open work orders, dispatches jobs to the mobile app, and tracks status.
Moderate within its niche. ServiceBox Software reported ~$1.7M ARR with ~15 employees as of 2025 (Latka). It carries ~111 reviews on Capterra with a 4.3/5 rating and is profiled on G2, GetApp, SaaSworthy, SelectHub, and Software Advice.
ServiceBox is the operational system of record for its customers, holding: customer master records and job site addresses, equipment-at-site lists, recurring service agreements, quotes, work orders, technician schedules and dispatch state, time entries/timesheets, parts/inventory consumption, photos and signed completion forms, invoices, payments (via ServiceBox Payments), and the accounting bridge into QuickBooks/Sage.
Founded October 2012 by Jon Clifford and Mike Schudel; ~13 years old. The product is mature but visually and architecturally dated, reviewers describe it as functional but workmanlike, with a UI that prioritizes density over polish.
No public API documentation portal, integrators must contact vendor. API capability listed but zero user reviews mention it on GetApp. Full sourced list under Sources below.
Common alternatives include ServiceTitan, Jobber, Housecall Pro, FieldEdge, Simpro, Workiz. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial ServiceBox API and MCP server so AI agents and internal tools can read and write ServiceBox data. See the ServiceBox integration docs at supergood.ai/docs/servicebox-api.