ServiceFusion API
Service Fusion documents a REST 'Open API' at docs.servicefusion.com with OAuth 2.0. Access is locked to the Pro plan at roughly $533 per month billed annually, and Connected App credentials are provisioned by support rather than self-serve. No webhook program exists, so integrators poll.
Frequently asked questions
ServiceFusion scores D on the API Report Card. Service Fusion documents a REST 'Open API' at docs.servicefusion.com with OAuth 2.0. Access is locked to the Pro plan at roughly $533 per month billed annually, and Connected App credentials are provisioned by support rather than self-serve. No webhook program exists, so integrators poll.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Service Fusion is an all-in-one field service management (FSM) SaaS for residential and commercial trade contractors.
Field Service Management, specifically SMB and lower-mid-market trade contractors with roughly 5–100+ employees. Field technicians use the iOS/Android mobile app to view their daily schedule, accept dispatched jobs, navigate routes via GPS, capture photos and notes, build estimates and invoices on site, collect e-signatures, and take card payments via integrated FusionPay/Stripe-based readers.
Medium-to-high within the SMB trade-services FSM segment. Service Fusion's homepage cites 6,500+ customers, 40,000+ active users, 5M+ jobs created annually, a 4.5-star rating across 2,369 reviews, and a 95.7% customer satisfaction score.
Service Fusion holds the operational and financial system of record for the trade-services businesses that run on it: full customer/contact database with service-location history, equipment records at each site, estimates and signed work authorizations, job records with photos and technician notes, dispatch schedules and technician GPS/timesheet data, inventory and product catalogs, recurring/maintenance service-agreement obligations, invoices, FusionPay/integrated card-payment processing history, and QuickBooks-synced general-ledger entries.
Mid-life. Service Fusion launched in late 2014 and has been continuously developed for over a decade, with EverCommerce ownership since 2020 driving additional investment.
API access is locked entirely behind the Pro plan (~$533/mo annually, higher monthly), pricing mid-tier customers out of building custom integrations. Documented endpoint coverage is narrow, customers, jobs, estimates, technicians, equipment only; no public invoice or payment endpoints described in the use-case guide. Full sourced list under Sources below.
Common alternatives include ServiceTitan, Jobber, Housecall Pro, FieldEdge, FieldPulse, Workiz. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial ServiceFusion API and MCP server so AI agents and internal tools can read and write ServiceFusion data. See the ServiceFusion integration docs at supergood.ai/docs/servicefusion-api.