Shipday API
Shipday publishes a public REST API at docs.shipday.com with API keys issued from the dispatch dashboard. Access is plan-gated: API and webhooks start on the Professional plan at $39 per month. Webhook verification is an optional shared token rather than HMAC signatures.
Frequently asked questions
Shipday scores A on the API Report Card. Shipday publishes a public REST API at docs.shipday.com with API keys issued from the dispatch dashboard. Access is plan-gated: API and webhooks start on the Professional plan at $39 per month. Webhook verification is an optional shared token rather than HMAC signatures.
Shipday has a workable official integration path. Most engineering teams can build against it directly. Open API: self-serve, documented, with SDKs
Shipday is a cloud-based local and last-mile delivery management platform founded in 2020 by Moin Islam (CEO) and Adem, headquartered in Menlo Park, CA.
Vertical: Fleet / Trucking / Logistics, specifically local same-day and last-mile delivery dispatch. Dispatchers, restaurant owners, store managers and drivers use Shipday to: ingest delivery orders from POS/e-commerce integrations (Square, Shopify, WooCommerce, Clover, Toast, Wix, Ecwid, BigCommerce), the dashboard, CSV import or the public API; auto-dispatch and route-optimize across in-house drivers and the Delivery Services Gateway (DoorDash, Uber, Roadie); track drivers in real time with live GPS, dynamic ETAs and a driver iOS/Android app; notify customers via branded SMS, email and live tracking pages with offers and promotions; capture proof of delivery (photos, signatures); collect reviews and refunds; and report on operational performance via AI-generated insights.
6/10 within last-mile delivery dispatch SaaS.
Shipday is the system of record for last-mile delivery operations across its SMB customer base.
Founded 2020 in Menlo Park, CA. Architecturally a modern multi-tenant cloud SaaS with iOS/Android driver apps, a web dispatcher dashboard, REST/JSON public API, JSON webhooks, and official Node.js, Python and PHP SDKs published on GitHub.
**API & Webhook access is plan-gated**, free Basic plan has no API; integrations require Professional ($39/mo) or higher. Public rate limits, throttling headers and retry semantics are not prominently documented in the public reference. Full sourced list under Sources below.
Common alternatives include Onfleet, Bringg, DispatchTrack, Tookan (Jungleworks), Routific, OptimoRoute. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.