Synchroteam API
Synchroteam publishes REST API v3 covering jobs, customers, invoices, parts, and contracts, with code examples in seven languages. Auth is HTTP Basic with a single per-domain key generated in account settings. There is no OAuth, no native webhooks, and no official SDK.
Frequently asked questions
Synchroteam scores C on the API Report Card. Synchroteam publishes REST API v3 covering jobs, customers, invoices, parts, and contracts, with code examples in seven languages. Auth is HTTP Basic with a single per-domain key generated in account settings. There is no OAuth, no native webhooks, and no official SDK.
Synchroteam has an official API, but teams routinely hit its limits: gated access, partial coverage, or paid tiers. Most end up supplementing it with exports or an unofficial API layer like Supergood.
Synchroteam is a cloud-based Field Service Management (FSM) platform founded in 2000 and headquartered in Coral Gables, Florida with operations in Europe. The company was acquired by France-based Nomadia Group (majority-owned by Hg Capital) in July 2023 to anchor Nomadia's FSM business.
Field Service Management, SMB and lower mid-market mobile-workforce businesses. Dispatchers use the web back-office to schedule and assign jobs via a drag-and-drop planning interface, optionally with route optimization across the day's stops.
Medium-high within global SMB FSM.
Synchroteam holds the operational system-of-record for a field service business: every customer and site (address, contacts, custom attributes), equipment/asset records per site with full service history, every job (assigned tech, status, scheduled/actual times, GPS check-ins, custom form responses, attached photos and signatures, parts consumed, time entries, travel time, completion notes), quotes and invoices, recurring contracts and SLA performance, parts inventory across depots and technician vehicles, technician timesheets including overtime, customer-portal activity, and online-booking funnel data.
Mature. Founded in 2000, Synchroteam is one of the older standalone cloud FSM platforms in market and predates the current cohort of mobile-first SMB FSM apps (Jobber 2011, Housecall Pro 2013, FieldPulse 2015).
No native webhook/event subscription support is documented; integrators rely on Zapier polling or scheduled API pulls, adding latency and per-Zap cost. Authentication is HTTP Basic with a single per-domain API key rather than OAuth or per-user tokens, complicating multi-tenant integrations and fine-grained access control. Full sourced list under Sources below.
Common alternatives include ServiceTitan, Jobber, Housecall Pro, Salesforce Field Service, FieldPulse, Service Fusion. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Synchroteam API and MCP server so AI agents and internal tools can read and write Synchroteam data. See the Synchroteam integration docs at supergood.ai/docs/synchroteam-api.