Tookan's public REST API covers the delivery-ops model broadly: tasks, agents, teams, fleets, geofences, and route optimization. Auth is a long-lived api_key sent in the body of POST-only endpoints, with no OAuth. Docs sit on deprecated Apiary with no SDKs and no published rate limits.
Tookan scores C+ on the API Report Card. Tookan's public REST API covers the delivery-ops model broadly: tasks, agents, teams, fleets, geofences, and route optimization. Auth is a long-lived api_key sent in the body of POST-only endpoints, with no OAuth. Docs sit on deprecated Apiary with no SDKs and no published rate limits.
Tookan has an official API, but teams routinely hit its limits: gated access, partial coverage, or paid tiers. Most end up supplementing it with exports or an unofficial API layer like Supergood. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
Tookan is a delivery management and last-mile dispatch SaaS product built by JungleWorks, a Chandigarh, India-headquartered software company founded in 2014 by Samar Singla.
Vertical: Fleet / Trucking / Logistics, specifically last-mile pickup-and-delivery dispatch and white-label delivery app development. Dispatchers, operations managers and field agents use Tookan to: create pickup and delivery tasks (single, multi-stop, recurring, or bulk via CSV/API/booking form); auto-allocate orders to the nearest available agent based on capacity, skills and geofence rules; optimize multi-stop routes for drivers; track agents in real time on a live map with ETAs; send branded SMS/WhatsApp notifications to customers with live tracking links; capture proof of delivery with signature, photos, notes, barcode scans and digital wallets; manage recurring jobs, appointments and inventory; and report on 90 days of operational history via Smart Analytics.
6/10 within last-mile delivery management SaaS.
Tookan is the system of record for last-mile delivery operations across its SMB and mid-market customer base.
JungleWorks was founded in 2014 in Chandigarh, India and Tookan has been in market for over a decade.
API reference is hosted on **Apiary** (Oracle-deprecated tooling) rather than a modern developer hub with OpenAPI/llms.txt/changelog. All endpoints use **POST** and accept the API key in the request body, non-idiomatic REST, harder to cache, log or proxy correctly. Full sourced list under Sources below.
Common alternatives include Onfleet, Bringg, DispatchTrack, Routific, OptimoRoute, Track-POD. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.