The API Report CardAPI Index
Tookan

Tookan API

White-label last-mile dispatch & delivery management SaaS · jungleworks.com

Tookan's public REST API covers the delivery-ops model broadly: tasks, agents, teams, fleets, geofences, and route optimization. Auth is a long-lived api_key sent in the body of POST-only endpoints, with no OAuth. Docs sit on deprecated Apiary with no SDKs and no published rate limits.

Last verified: July 2026Logistics & Supply Chain
API GRADE
C+
VERIFIED JUL 2026

SCORECARD

ExistenceGOODA public REST API at api.tookanapp.com, though every endpoint is a POST in a non-idiomatic convention.
AccessMIXEDAPI keys come straight from the dashboard, but they are long-lived, account-wide credentials.
CoverageGOODTasks in every configuration plus agents, teams, geofences, fleet, customers, and route optimization.
AuthPOORA single long-lived api_key passed in the request body; no OAuth, no scopes, no per-user tokens.
Docs & DXPOORReference lives on Oracle-deprecated Apiary; no OpenAPI spec and no first-party SDKs, only community wrappers.
StabilityPOORNo published rate limits and no webhook signing; reviewers also report weekly crashes and downtime.
Supergood: Tookan has an API, with gaps. We cover what it's missing: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Tookan scores C+ on the API Report Card. Tookan's public REST API covers the delivery-ops model broadly: tasks, agents, teams, fleets, geofences, and route optimization. Auth is a long-lived api_key sent in the body of POST-only endpoints, with no OAuth. Docs sit on deprecated Apiary with no SDKs and no published rate limits.

Tried to integrate with Tookan?
SOURCES
API reference is hosted on **Apiary** (Oracle-deprecated tooling) rather than a modern developer hub with OpenAPI/llms.txt/changelog tookanapi.docs.apiary.io
All endpoints use **POST** and accept the API key in the request body, non-idiomatic REST, harder to cache, log or proxy correctly help.jungleworks.com
**No published rate limits**, integrators must discover throttling empirically; community libraries advise retry/backoff npmjs.com
**No documented HMAC signing for webhooks**, integrators rely on URL-secret patterns, which are weaker than signed-payload schemes used by Onfleet/Stripe help.jungleworks.com
**No official SDKs** in any language; only community/third-party wrappers, none of them maintained by JungleWorks npmjs.com
**No OAuth 2.0** or scoped-token model, API keys are long-lived account-wide credentials tookanapi.docs.apiary.io
No public GraphQL surface, no batch endpoints comparable to Onfleet's bulk task creation, and no documented pagination/cursor model in the public reference tookanapi.docs.apiary.io
Integration delivery quality is a frequent customer complaint, sales-promised connectors (e.g. Stripe) reported as non-functional after purchase capterra.com
Zapier/Pipedream connectors exist but are community-maintained for many triggers; reliability and event coverage lag Onfleet's first-party Zapier app pipedream.com
Apiary documentation is shallow on error codes, idempotency and webhook retry semantics versus modern developer hubs tookanapi.docs.apiary.io
Weekly platform crashes and recurring downtime reported by multiple verified reviewers, including the map feature breaking and booking forms going down capterra.com
White-label app development engagements failing to deliver, customers report paying $3,000+ for a white-label delivery app then receiving no app and no support after payment trustpilot.com
Aggressive upselling followed by refusal to cancel or refund, with charges applied without clear consent and refunds denied citing "company policy" capterra.com
Routific (a competing last-mile platform that previously recommended Tookan as an Onfleet alternative) has publicly withdrawn its recommendation citing customer-service issues and negative independent reviews routific.com
Sales-promised integrations (e.g. Stripe) that do not actually work post-purchase; "website claims features and integrations that don't actually work" capterra.com
Customer support unresponsiveness, multi-week silences on enquiries; one G2 reviewer reported 6 months from signup with no working deployed app g2.com
Customization options described as expensive add-ons despite marketing claims of flexibility capterra.com
Pricing tiered by monthly delivery count (1-100 through 5,001+), costs scale aggressively with volume and many features sit behind higher tiers jungleworks.com
Reporting/analytics retention capped at 90 days of historical data jungleworks.com
JungleWorks parent company spreads engineering across Tookan, Yelo, Panther, Hippo and Bulbul, which reviewers say translates into slow bug-fix velocity on Tookan elogii.com