A developer portal exists at developer.workwave.com and PestPac offers an HTTPS REST API, but access is limited to PestPac customers or developers approved on their behalf. Onboarding runs through APISales@workwave.com with a one-time setup fee and per-call pricing; no SDKs or sandbox.
WorkWave scores F on the API Report Card. A developer portal exists at developer.workwave.com and PestPac offers an HTTPS REST API, but access is limited to PestPac customers or developers approved on their behalf. Onboarding runs through APISales@workwave.com with a one-time setup fee and per-call pricing; no SDKs or sandbox.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
WorkWave is a suite of field-service and last-mile delivery software for service businesses.
Field Service Management, Typically for pest control, lawn care, landscaping, cleaning, security, tree/snow service, and delivery/last-mile companies, from SMB operators to large enterprises (Rollins, Rentokil, TruGreen, GardaWorld, AlliedUniversal). Service companies use WorkWave to schedule and dispatch technicians, optimize routes, manage customer accounts and contracts, log service visits, capture inspection/service reports, bill customers, and take payments, the operational backbone of the business.
Claims ~375,000 mobile service professionals on the platform; 40+ years of industry presence; marquee enterprise customers. PestPac/RealGreen are category-leading FSM brands with substantial G2/Capterra footprints.
Yes, Holds customers' core operating data: jobs, schedules, routes, service/inspection history, customer accounts, contracts, invoices, and payments. This is the system of record service businesses run on.
40+ years of industry experience (PestPac lineage). Cloud SaaS today with AI/analytics additions, but a large legacy product portfolio assembled via acquisition; reviewers note complexity and bugs.
Integrations criticized as not seamless; users want easier integration process. API is gated behind sales contact, setup fee, and per-call pricing. Full sourced list under Sources below.
Common alternatives include ServiceTitan, Jobber, FieldRoutes (ServiceTitan), Briostack, Housecall Pro. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial WorkWave API and MCP server so AI agents and internal tools can read and write WorkWave data. See the WorkWave integration docs at supergood.ai/docs/workwave-api.