No public or documented API. All data flow runs through per-POS connectors AutoVitals builds and maintains (Tekmetric, Mitchell 1, R.O. Writer, and others); a shop on an unsupported POS has no path. Third parties cannot read shop data, push inspection findings, or subscribe to events.
AutoVitals scores D on the API Report Card. No public or documented API. All data flow runs through per-POS connectors AutoVitals builds and maintains (Tekmetric, Mitchell 1, R.O. Writer, and others); a shop on an unsupported POS has no path. Third parties cannot read shop data, push inspection findings, or subscribe to events.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
AutoVitals is a vertical SaaS provider for independent auto repair shops, founded in 2009 by Uwe Kleinschmidt and headquartered in San Diego, California. The company sells a bundled suite of operational and marketing software on top of a shop's existing point-of-sale / shop management system.
Field Service Management, specifically independent automotive service businesses. Customer types include general auto repair shops, tire shops, fleet maintenance operations, quick-lube, and specialty shops. Service advisors and technicians use the AutoVitals.X tablet app to perform digital vehicle inspections, pulling repair orders from the integrated POS, capturing photos and videos of failed/recommended items, adding canned or freeform notes, and sending inspection reports to customers via SMS/email for approval.
Medium-high within the U.S. independent auto repair market for the digital inspection / customer-facing layer.
AutoVitals holds a layer of customer-facing and operational data that is highly valuable to a shop: every digital vehicle inspection ever performed (with photos, videos, technician notes, and recommended/declined work), customer and vehicle records synced from the POS (name, contact, VIN, plate, service history), inspection-to-RO conversion and approval data, SMS/email message threads with customers, CRM campaign performance (open rates, click rates, appointment lift, declined-work recovery), review request and response data (including BayIQ loyalty activity), website analytics and lead-source attribution, paid-media performance and spend, and SmartFlow workflow status/timing for every vehicle in the shop.
Mature/mid-generation. Founded in 2009, AutoVitals predates the current cloud-native cohort (Tekmetric 2015, Shopmonkey 2016, AutoLeap 2019) and shows it.
No public API or developer documentation exists, third-party tools cannot programmatically pull a shop's inspection history, customer data, or marketing performance. Integration coverage is limited to AutoVitals-built POS connectors; if a shop's POS is not on the supported list, there is no fallback integration path. Full sourced list under Sources below.
Common alternatives include Bolt On Technology, AutoFlow, Mobile Tech RX, Shopmonkey, Tekmetric, AutoLeap. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial AutoVitals API and MCP server so AI agents and internal tools can read and write AutoVitals data. See the AutoVitals integration docs at supergood.ai/docs/autovitals-api.