Shopmonkey publishes a REST API v3 at shopmonkey.dev with OAuth 2.0 bearer tokens and 40+ resource types, from repair orders to payments, plus webhooks. Keys are per-shop and need an active subscription; there is no sandbox or developer tier, and keys inherit the creator's permissions.
Shopmonkey scores C on the API Report Card. Shopmonkey publishes a REST API v3 at shopmonkey.dev with OAuth 2.0 bearer tokens and 40+ resource types, from repair orders to payments, plus webhooks. Keys are per-shop and need an active subscription; there is no sandbox or developer tier, and keys inherit the creator's permissions.
Shopmonkey has an official API, but teams routinely hit its limits: gated access, partial coverage, or paid tiers. Most end up supplementing it with exports or an unofficial API layer like Supergood.
Shopmonkey is a cloud-based, all-in-one shop management platform for automotive service businesses, founded in 2016 by Ashot Iskandarian and headquartered in Morrisville, North Carolina (originally San Jose, California).
Field Service Management, specifically independent automotive service shops. Service writers create repair orders and digital estimates from the front counter or tablet, send them via SMS/email with photos and videos for customer approval, and collect deposits or full payment through integrated card processing.
High within independent auto repair. Shopmonkey states it is trusted by 8,000+ shops across North America and is consistently named alongside Tekmetric, Mitchell 1, AutoLeap, Shop-Ware, and Shop Boss as a top-tier shop management system in 2026 industry roundups.
Shopmonkey holds the operational and financial nervous system of an auto repair shop: every customer and vehicle record (with VIN, plate, mileage history), full repair order history (estimates, approvals, technician notes, inspection photos/videos), parts and tire inventory with cost and supplier data, labor matrices and pricing rules, integrated payment transactions (card, ACH, BNPL), SMS/email message threads with customers, appointment calendars and workflow status, technician time tracking, purchase orders to PartsTech/Nexpart/RepairLink, CARFAX service history, and QuickBooks-synced sales and inventory ledgers.
Modern. Founded in 2016 and built cloud-native from day one, Shopmonkey is one of the newer-generation shop management systems alongside Tekmetric and AutoLeap.
API access requires an active paying Shopmonkey shop account; there is no sandbox or developer-only tier, so third parties must work through an existing customer to build integrations. API keys cannot be viewed after generation, lost keys must be regenerated, which can break in-flight integrations. Full sourced list under Sources below.
Common alternatives include Tekmetric, Mitchell 1 (Manager SE), AutoLeap, Shop-Ware, Shop Boss, Protractor. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Shopmonkey API and MCP server so AI agents and internal tools can read and write Shopmonkey data. See the Shopmonkey integration docs at supergood.ai/docs/shopmonkey-api.