CrunchTime API
CrunchTime documents a REST API at developer.crunchtime.com with 200 plus endpoints across inventory, labor, ops execution, and learning modules. Tokens are not self-serve: each API service and environment needs a separate request to support. Flat-file SFTP remains the path for many flows.
Frequently asked questions
CrunchTime scores D on the API Report Card. CrunchTime documents a REST API at developer.crunchtime.com with 200 plus endpoints across inventory, labor, ops execution, and learning modules. Tokens are not self-serve: each API service and environment needs a separate request to support. Flat-file SFTP remains the path for many flows.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
CrunchTime (legal name Crunchtime! Information Systems, Inc., dba Crunchtime) is the dominant back-office and operations management software suite for multi-unit restaurant brands.
Vertical: POS / Hospitality (restaurant back-office and operations management). Period-end and weekly inventory counts on tablet/mobile with theoretical vs. actual variance. Recipe & menu engineering with theoretical food cost, allergen flags, and nutritional data.
9/10 within enterprise restaurant back-office. 850+ restaurant brands, 150,000+ locations, 100+ countries. Effectively the default choice for top-100 QSR/fast casual brands in North America.
Yes - CrunchTime is the back-office system of record for the largest restaurant brands in North America.
~31 years old, founded 1995 in Boston, MA. One of the oldest restaurant back-office vendors still in market.
Access tokens are not self-serve - customers must contact Crunchtime Support to request tokens, separately for each API service and separately for Test vs Production environments, creating procurement friction for partners. Legacy 'net-chef.com' base URL split (webservices.net-chef.com prod, webservices-test.net-chef.com test) reflects the pre-consolidation stack and surfaces in firewall allow-lists for enterprise customers. Full sourced list under Sources below.
Common alternatives include Restaurant365, Fourth / HotSchedules, MarginEdge, Restaurant Magic (PAR Data Central), 7shifts, Toast (Payroll & Team Management, xtraCHEF). Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial CrunchTime API and MCP server so AI agents and internal tools can read and write CrunchTime data. See the CrunchTime integration docs at supergood.ai/docs/crunchtime-api.