Kitomba API
No public API. Kitomba publishes no developer docs, endpoints, or webhooks; connectivity is a fixed list of hand-built integrations like Xero, Mailchimp, and Vish. Reviewers explicitly complain the API is not open and data cannot be extracted programmatically.
Frequently asked questions
Kitomba scores D on the API Report Card. No public API. Kitomba publishes no developer docs, endpoints, or webhooks; connectivity is a fixed list of hand-built integrations like Xero, Mailchimp, and Vish. Reviewers explicitly complain the API is not open and data cannot be extracted programmatically.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Kitomba is a cloud-based salon and spa management platform that bundles online booking, point-of-sale and payments (Kitomba Pay terminals), staff/roster management, client records and digital consultation forms, stock and inventory, reporting and analytics, and marketing automation (SMS, email, loyalty).
POS / Hospitality (vertical SaaS for the personal-care segment of hospitality). Front-desk and stylist workflows: clients book online 24/7 via the salon's website, Instagram, Facebook, or Google; the salon manages the appointment calendar, sends automated confirmations/reminders via SMS and email, checks clients in, runs service through POS, takes payment on Kitomba Pay terminals (card/contactless) or via Salon Pay memberships, and prints/emails receipts.
A category leader specifically in New Zealand and Australia salon software, with thousands of salon/spa sites across NZ, AU, and the UK after 20+ years in market.
Yes - for the salons that use it, Kitomba is the system of record for daily revenue (POS sales, services, retail), card payments (via Kitomba Pay), the client database (contact details, visit history, formulas, consultation notes), staff rosters and commissions, and end-of-day reconciliation to Xero.
23+ years old (founded 2002 in Wellington, NZ). The platform has matured from on-premise/desktop roots into a cloud product, but the architecture and UX feel a generation behind cloud-native competitors like Fresha and Boulevard.
'The API is not open and marketing capability is sub standard, with no open API to be able to integrate to other systems'. No published developer portal or API reference documentation - the kitomba.com/integrations page lists only pre-built partner integrations. Full sourced list under Sources below.
Common alternatives include Fresha, Mindbody, Phorest, Booksy, Vagaro, Boulevard. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Kitomba API and MCP server so AI agents and internal tools can read and write Kitomba data. See the Kitomba integration docs at supergood.ai/docs/kitomba-api.