Klara API
Klara publishes no API. Its developers URL redirects to ModMed marketing and api.klara.com to the staff login; EHR sync comes only through Klara-built connectors or EHR marketplaces. ModMed's partner FHIR program covers its EHR, not Klara message data.
Frequently asked questions
Klara scores F on Supergood's API Report Card. Klara publishes no API. Its developers URL redirects to ModMed marketing and api.klara.com to the staff login; EHR sync comes only through Klara-built connectors or EHR marketplaces. ModMed's partner FHIR program covers its EHR, not Klara message data.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
Klara is a HIPAA-compliant patient communication and engagement platform for medical practices: two-way texting, call-to-text, voicemail transcription, a website messenger, appointment reminders, digital intake forms with e-signature, telemedicine, internal team comments and automated pre- and post-visit outreach (the Klara Assistant).
Healthcare; ambulatory specialty practices (dermatology, plastic surgery, ophthalmology, OBGYN, ENT, orthopedics, primary care and more than 40 specialties per ModMed's synapSYS listing). Front-desk staff work a shared inbox of patient text threads, route messages to teams, send intake forms and payment links, confirm and reschedule appointments, and read transcribed voicemails; clinicians view the EHR chart side by side with Klara using the Chrome extension; practices run automated reminder and post-visit sequences; ModMed EMA users push messages, images and files into the chart.
ModMed's synapSYS listing says "Thousands of healthcare teams across more than 40 specialties use Klara" (https://synapsys.modmed.com/s/partner-app/a9Y4M000001xGB7UAM/klara); Capterra shows 211 reviews at 4.6 (https://www.capterra.co.uk/software/203066/klara) and G2 lists it in the patient engagement category (https://www.g2.com/products/klara/reviews).
Patient phone numbers and demographics, complete text and voicemail conversation history including clinical content, uploaded photos and documents, intake and consent forms with e-signatures, appointment confirmations and reschedule requests, payment links, and staff routing and response analytics.
Founded 2013; web app plus iOS and Android apps and a Chrome extension; the 2024 athenahealth intake product added discrete demographic writeback. Since the 2022 acquisition ModMed has layered AI features (message prioritization, auto-reply, summaries) on top.
Reviewers say support declined after ModMed took over, that self-scheduling glitches went unresolved for months, and that Klara texts patients so often they opt out. A small practice called the platform outdated, hard for patients to use and not worth the money, with slow and dismissive customer service. Full sourced list under Sources below.
Common alternatives include Luma Health, Phreesia, Weave, Solutionreach, Artera, Spruce. Graded alternatives appear under "More from the report card" below.
Supergood's grades measure one thing: can a customer's engineering team get their own data out programmatically? Supergood checks six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and rolls them into a letter grade. Supergood re-verifies grades, and they only move on evidence.
Not that we could find. There is no official Klara MCP server in any public registry, and no maintained community server we're aware of. We re-verify this periodically — report an inaccuracy below if we missed one.
Not natively. Klara doesn't publish an MCP server, so MCP clients like Claude, Cursor, and Codex have nothing to connect to out of the box. If that changes, this page will reflect it.