The API Report CardAPI Index
Lucky Orange

Lucky Orange API

Conversion optimization · luckyorange.com

The developer surface is a client-side JavaScript SDK plus a Node library at developers.luckyorange.com, covering visitor identification, custom events, and recording control. A REST export API for recordings and heatmaps exists but is enterprise-gated, with auth and limits unpublished.

Last verified: October 2026Marketing & SalesNO MCP
API GRADE
B
VERIFIED OCT 2026

SCORECARD

ExistencePOORPrimarily a client-side JS SDK; the server-side REST export API is enterprise-gated and barely documented.
AccessGOODThe browser SDK and Node library are self-serve for any customer; only deeper export endpoints sit behind enterprise contracts.
CoverageGOODThe SDK handles visitor identification, custom events, tags, recording start and stop, PII masking, and consent hooks.
AuthGOOD
Docs & DXGOODDocumented SDK at developers.luckyorange.com with guides for Segment, GTM, Shopify, and consent managers; no sandbox.
StabilityGOODThe current library is backwards-compatible with the deprecated legacy v0 API, giving older snippets a migration path.
MCPNONENo official or community MCP server was found for Lucky Orange. Web and GitHub searches returned no credible results. VERIFIED 2026-08
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Frequently asked questions

Lucky Orange scores B on Supergood's API Report Card. The developer surface is a client-side JavaScript SDK plus a Node library at developers.luckyorange.com, covering visitor identification, custom events, and recording control. A REST export API for recordings and heatmaps exists but is enterprise-gated, with auth and limits unpublished.

Tried to integrate with Lucky Orange?
SOURCES
Public-facing API/webhook documentation is thin compared to competitors, most developer surface area is the client-side JS SDK rather than a server-side REST API apitracker.io ↗
Bulk export of session recording data is limited; customers can view recordings in the UI but cannot easily pull raw session events into a warehouse g2.com ↗
No documented sandbox environment for testing integrations against a separate dataset apitracker.io ↗
Legacy v0 browser API is deprecated in favor of the 'New Lucky Orange' library, requiring customers on older snippets to migrate developers.luckyorange.com ↗
Webhook support is enabled via Zapier and platform integrations rather than a first-class native webhook subscription system documented for developers help.zapier.com ↗
Custom event payloads have practical size and frequency limits that aren't clearly documented, leading to silent drops on high-traffic sites developers.luckyorange.com ↗
Live visitor tracking is frequently glitchy and recordings sometimes fail to play back properly g2.com ↗
Session limits are restrictive, customers blow through plan caps mid-month and face rising costs as traffic scales g2.com ↗
Cannot fully export visitor/session data with all needed fields; what is visible on screen is not always extractable g2.com ↗
Pricing feels high relative to free Microsoft Clarity, which offers unlimited sessions and unlimited heatmaps at $0 clarity.microsoft.com ↗
Filtering and segmentation of recordings lacks depth compared to FullStory or Hotjar Business tier capterra.com ↗
Customers on smaller plans report data retention windows (60 days base) being too short, with longer retention as paid add-ons luckyorange.com ↗
Live chat module is basic, many customers turn it off in favor of Intercom/Drift/Crisp softwareadvice.com ↗
Plan migrations and renaming (Build/Grow/Expand/Scale) have caused customer confusion about feature availability trustpilot.com ↗