myKaarma API
myKaarma publishes a real API reference with scoped auth and signed webhooks. Credentials come only through its partner program: pre-approval, NDA and API agreement, a $750 fee, $75 per dealer per month and a named alpha dealership.
Frequently asked questions
myKaarma scores D+ on Supergood's API Report Card. myKaarma publishes a real API reference with scoped auth and signed webhooks. Credentials come only through its partner program: pre-approval, NDA and API agreement, a $750 fee, $75 per dealer per month and a named alpha dealership.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
myKaarma is a cloud-native fixed-operations platform for franchised auto dealerships that combines customer communications (text, email, voice), service appointment scheduling (Scheduler+), video multipoint inspections (ServiceCart), mobile check-in, payments with surcharging, pickup and delivery, and reporting.
Automotive; franchised new-car dealership service departments and the OEM programs that endorse service-lane tools (community sources note Mercedes-Benz incorporated it into its Service Drive initiative, https://forum.dealerrefresh.com/vendors/mykaarma/). Service advisors and BDC staff run every customer conversation from one threaded inbox tied to the vehicle and repair order; customers book online, receive reminders, get video inspection findings, approve work and pay from their phones; managers use dashboards and scheduled data feeds for KPIs.
More than 2,000 dealerships use the platform by myKaarma's own count, and independent profiles cite over 1,500 franchise rooftops and roughly 226 employees; a market report lists it among significant secondary competitors behind Xtime and CDK in dealer service scheduling (https://dataintelo.com/report/dealer-service-scheduling-app-market).
Customer identities and contact details, consent and communication history across SMS, voice and email, appointments and advisor calendars, repair orders and parts orders, inspection media, declined services, payment transactions and disputes, transportation and loaner records, F&I data and leads.
Founded 2012. The documentation site runs Docusaurus 2 with OpenAPI-rendered reference pages, versioned API families (for example Manage API v2), stringified-JSON webhook payloads with SHA-256 signature tokens, IP allow-listing and exponential-backoff retries.
Integration value depends on DMS integration quality; less common DMS platforms need integration scoping before the service workflow feels native. The dealership mobile app holds a 1.8 out of 5 rating across 735 reviews; users say it is slow, crashes and loses entered data. Full sourced list under Sources below.
Common alternatives include Xtime, Dealer-FX, UpdatePromise, TEXT2DRIVE, CDK. Graded alternatives appear under "More from the report card" below.
Supergood's grades measure one thing: can a customer's engineering team get their own data out programmatically? Supergood checks six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and rolls them into a letter grade. Supergood re-verifies grades, and they only move on evidence.
Not that we could find. There is no official myKaarma MCP server in any public registry, and no maintained community server we're aware of. We re-verify this periodically — report an inaccuracy below if we missed one.
Not natively. myKaarma doesn't publish an MCP server, so MCP clients like Claude, Cursor, and Codex have nothing to connect to out of the box. If that changes, this page will reflect it.