Xtime API
Xtime's scheduling API lives on the Cox Automotive developer portal behind a request-access login. Getting keys means an NDA, partner agreement, setup and per-dealer fees, a business review and certification, then per-dealer invitation codes.
Frequently asked questions
Xtime scores D on Supergood's API Report Card. Xtime's scheduling API lives on the Cox Automotive developer portal behind a request-access login. Getting keys means an NDA, partner agreement, setup and per-dealer fees, a business review and certification, then per-dealer invitation codes.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
Xtime is Cox Automotive's service-lane platform for franchised auto dealerships.
Automotive; franchised new-car dealership service departments and the OEMs that mandate or subsidize service-lane tools. Customers range from single rooftops to the largest public dealer groups. Service BDC agents and consumers book appointments against advisor and shop capacity; advisors check vehicles in on tablets, run multipoint inspections with photos and video, send estimates for mobile approval and take payment; marketing teams run Invite campaigns to bring declined services and lapsed customers back.
Cox states Xtime is used by nearly 7,000 franchise dealers and more than 20 OEM partners (January 2025), and at the 2014 acquisition it already served 6,000 dealerships and processed 2.5 million appointments a month.
Service appointments and capacity, repair orders and lines, multipoint inspection results with photos and video, customer contact records and consent, vehicle VIN and service history, service pricing and op codes, marketing campaign data, and payments.
Founded 1999, pivoted 2004, acquired by Cox in 2014.
A GM reported the DMS integration failed silently, so parts were not ordered and customers waited. Community review warns that third-party tools layered on Xtime returned incorrect data and redundant records after months of use. Full sourced list under Sources below.
Common alternatives include myKaarma, Dealer-FX, UpdatePromise, CDK, Reynolds. Graded alternatives appear under "More from the report card" below.
Supergood's grades measure one thing: can a customer's engineering team get their own data out programmatically? Supergood checks six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and rolls them into a letter grade. Supergood re-verifies grades, and they only move on evidence.
Not that we could find. There is no official Xtime MCP server in any public registry, and no maintained community server we're aware of. We re-verify this periodically — report an inaccuracy below if we missed one.
Not natively. Xtime doesn't publish an MCP server, so MCP clients like Claude, Cursor, and Codex have nothing to connect to out of the box. If that changes, this page will reflect it.