Petly Plans API
No public API. Petly Plans data moves only through closed syncs into Cornerstone, ezyVet, and Neo plus a per-practice Authorize.Net gateway. Third-party access starts at IDEXX's integration request form and manual partnership review; there is no portal, spec, or sandbox.
Frequently asked questions
Petly Plans scores D on the API Report Card. No public API. Petly Plans data moves only through closed syncs into Cornerstone, ezyVet, and Neo plus a per-practice Authorize.Net gateway. Third-party access starts at IDEXX's integration request form and manual partnership review; there is no portal, spec, or sandbox.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Petly Plans is a SaaS application from IDEXX (NASDAQ: IDXX) that lets veterinary practices design, sell, and administer multi-tier preventive-care wellness plans paid via automated monthly subscriptions.
Vertical: Healthcare / EHR (Veterinary). Front-desk and technician staff use Petly Plans to enroll a new pet during a visit: select plan tier, capture owner signature on the agreement, enter card/ACH details (which are tokenized in Authorize.Net's CIM vault), collect the daily one-time enrollment fee, and schedule the recurring monthly draft (processed on the 20th of each month).
Petly Plans is one of the most recognized wellness-plan management SaaS products in US veterinary medicine because of its IDEXX distribution and bundling with IDEXX PIMS.
Yes - Petly Plans is the system of record for a veterinary practice's entire recurring-revenue wellness program: signed client plan agreements, tokenized card/ACH credentials in the Authorize.Net CIM vault, monthly subscription billing ledger, daily enrollment fee collections, failed-payment retry state, per-plan service allowances and remaining usage, plan-tier discount logic that flows into PIMS invoices, churn and reactivation history, and the practice's owner-facing MRR.
Petly Plans grew out of IDEXX's broader Petly client-engagement brand (Petly pet health pages, launched in the mid-2010s) and was relaunched as a dedicated wellness-plan SaaS product to deepen IDEXX's Companion Animal Group software footprint.
No public developer portal, OpenAPI spec, or sandbox for Petly Plans - third-party tools cannot programmatically read plan enrollment, MRR, or utilization data. Any third-party integration must be requested through IDEXX's general Practice Management Software Integration Request Form and reviewed by IDEXX partnerships before access is granted. Full sourced list under Sources below.
Common alternatives include VetSource Wellness Plans (Covetrus / Vetsource), Premier Pet Care Plan, Partners for Healthy Pets / AAHA preventive care tools, ScratchPay / Scratch Wellness, CareCredit (Synchrony), Covetrus Pulse Wellness. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Petly Plans API and MCP server so AI agents and internal tools can read and write Petly Plans data. See the Petly Plans integration docs at supergood.ai/docs/petly-plans-api.