The API Report CardAPI Index
ResponseTap

ResponseTap API

Call Tracking & Inbound Attribution · responsetap.com

A REST API exposes number provisioning, call records, and reporting, capped at 1,000 requests per hour per key. Access is provisioned via the customer account. Since the Infinity acquisition the full reference sits behind login and new development targets the Infinity API.

Last verified: July 2026Marketing & Sales
API GRADE
C
VERIFIED JUL 2026

SCORECARD

ExistenceGOODA REST API exposes number provisioning, call records, and reporting for pulling call data into warehouses and CRMs.
AccessMIXEDProvisioned through the customer account on request; write endpoints are gated to the enterprise or partner tier.
CoverageMIXEDThe public surface is GET-heavy call records and reports; provisioning automation and bulk writes need enterprise tier.
AuthMIXEDA single long-lived API key per account; no OAuth 2.0, refresh tokens, or rotation flow.
Docs & DXPOORThe full API reference sits behind customer login at campus.infinity.co, with no first-party SDKs, sandbox, or webhook spec.
StabilityMIXEDNew development is steered to the Infinity API post-acquisition, leaving the legacy surface in migration.
Supergood: ResponseTap has an API, with gaps. We cover what it's missing: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

ResponseTap scores C on the API Report Card. A REST API exposes number provisioning, call records, and reporting, capped at 1,000 requests per hour per key. Access is provisioned via the customer account. Since the Infinity acquisition the full reference sits behind login and new development targets the Infinity API.

Tried to integrate with ResponseTap?
SOURCES
Hard 1,000 requests/hour cap per API key is tight for high-volume agencies and warehouse-sync use cases, forcing request batching, polling backoff, and key sharding apitracker.io
Public API documentation has been moved from responsetap.com/api/ behind the Infinity campus portal at campus.infinity.co, which is not openly indexable and requires customer login for the full reference campus.infinity.co
No first-party SDKs are published by ResponseTap (no official Python/Node/Ruby/PHP/Java libraries); developers rely on a community Node wrapper or hand-roll HTTP clients npmjs.com
Authentication is a single long-lived API key per account with no OAuth 2.0 flow, refresh tokens, or short-lived credentials, complicating third-party integrations and key rotation apitracker.io
Public API coverage is GET-heavy; write/admin endpoints (number provisioning automation, bulk tag updates, recording deletion) require enterprise tier or partner status apitracker.io
No documented public webhook/streaming spec for real-time call events on par with CallRail's pre/post-call webhooks, real-time integrations typically require Infinity professional services kb.infinity.co
Post-acquisition, the ResponseTap API is effectively in maintenance mode while Infinity directs new development into its own unified API surface, creating migration risk for customers with deep ResponseTap API integrations infinity.co
No public sandbox or self-serve developer onboarding, API keys are only provisioned through the paid customer account, blocking prototyping by prospective integrators campus.infinity.co
Pricing is not published and is widely described as high and difficult to scale down for smaller clients/agencies g2.com
Contracts are typically annual with a fixed pre-purchased call allowance, flexible monthly/usage-only billing is not offered responsetap.com
Dashboard/UI is described by some users as clunky and dated, hindering navigation and report exploration g2.com
Since the 2021 Infinity acquisition, customers face a migration onto the combined Infinity platform; the historical responsetap.com domain and developer pages now redirect to infinity.co / campus.infinity.co, creating documentation discontinuity infinity.co
Failed-call diagnostics and root-cause visibility into routing issues require contacting support and consulting separate Infinity knowledge-base articles kb.infinity.co
Some advanced reporting/segmentation and conversation-intelligence features lag US leaders (Invoca Signal AI, CallRail Premium Conversation Intelligence) and require integrations or roadmap features rather than native capabilities g2.com
Tracking JavaScript is increasingly subject to ad-blocker / ITP / consent-mode interference, under-attributing paid-media performance for privacy-sensitive UK/EU traffic, a category-wide issue that affects ResponseTap's DNI flow responsetap.com
Customer support is generally praised, but enterprise-tier responsiveness on billing/contract changes is reported as slower than on day-to-day technical questions g2.com