Shepherd API
Shepherd markets an 'open API' and ships 30+ partner integrations across labs, imaging, pharmacy, and payments, but publishes zero technical detail: no developer portal, no endpoint docs, no auth scheme, no sandbox. Every integration is brokered through Shepherd's business development team.
Frequently asked questions
Shepherd scores D on the API Report Card. Shepherd markets an 'open API' and ships 30+ partner integrations across labs, imaging, pharmacy, and payments, but publishes zero technical detail: no developer portal, no endpoint docs, no auth scheme, no sandbox. Every integration is brokered through Shepherd's business development team.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Shepherd is a cloud-based veterinary practice information management system (PIMS) built for general-practice and small-animal veterinary clinics.
Vertical: Healthcare / EHR (Veterinary Practice Management). Front-desk staff use Shepherd to book and check in appointments, register new clients and patients, manage waitlists, scan microchips, take deposits and process integrated payments.
Shepherd is a credible, fast-growing entrant in the US cloud vet PIMS market and is consistently named as a competitor in comparison guides alongside ezyVet, Provet Cloud, Covetrus Pulse, Vetspire, Digitail and DaySmart Vet.
Yes, Shepherd is the system of record for nearly every operational function of an independent veterinary clinic that runs on it: full patient/animal medical history (SOAP notes, treatment sheets, dental charts, vaccinations, prescriptions), lab and imaging results streaming in from Antech/IDEXX/Heska/Moichor and IDEXX PACS/Sound SmartPACS/MicroVet, client/owner records and contact history, the entire appointment book and check-in flow, controlled-drug logs (often via VetSnap), inventory and stock movements (CUBEX, Inventory Ally), the full invoicing and AR ledger, integrated payments (Sunbit, Greenline, Pet Assure), client communications history (PetDesk, AllyDVM, AutoRemind, Otto, Scout) and reminder/recall campaigns.
~10 years old, founded in 2016 in the United States by Dr. Cindy Barnes, DVM, CVSMT.
Shepherd has no public developer portal, no published OpenAPI/Swagger documentation, no documented authentication flow, and no self-serve sandbox, every integration must be brokered through Shepherd's business-development team. Shepherd's 'open API' marketing materials describe business benefits but provide zero technical detail (no endpoints, no auth scheme, no rate limits, no base URL), so a prospective integrator cannot evaluate feasibility without a sales conversation. Full sourced list under Sources below.
Common alternatives include ezyVet (IDEXX), Provet Cloud (Nordhealth), Covetrus Pulse (formerly eVetPractice), Vetspire, IDEXX Cornerstone, AVImark (Covetrus). Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Shepherd API and MCP server so AI agents and internal tools can read and write Shepherd data. See the Shepherd integration docs at supergood.ai/docs/shepherd-api.