Shortcuts API
Shortcuts documents a RESTful API at shortcutssoftware.io/developer, the same surface behind its own widgets, with token auth from an authenticate endpoint. Credentials require emailing the API team; there is no public signup, webhooks, SDKs, sandbox, or published rate limits.
Frequently asked questions
Shortcuts scores D+ on the API Report Card. Shortcuts documents a RESTful API at shortcutssoftware.io/developer, the same surface behind its own widgets, with token auth from an authenticate endpoint. Credentials require emailing the API team; there is no public signup, webhooks, SDKs, sandbox, or published rate limits.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly.
Shortcuts (Shortcuts Software) is a cloud and on-premises salon, spa, and barbershop management platform founded in 1994 in Brisbane, Australia by salon owner Jo Burgess with developers Paul Gordon and Kaine Escott, and acquired by Jonas Software in 2013.
POS / Hospitality (Salon, Spa & Barbershop Management), Used by hair salons, barbershops, beauty clinics, day spas, nail bars, and multi-site salon groups, ranging from single-chair freelancers (Aire) up to multi-location enterprise chains (Fusion). Front-desk staff, stylists, and salon owners use Shortcuts to take walk-in and online appointment bookings, manage the appointment book and staff rota, check clients in, capture client records and service history, take POS sales and integrated card payments via ShortcutsPay (with next-business-day payouts), manage retail inventory and stock counts, run SMS/email marketing campaigns, track staff performance and commissions, and pull reporting dashboards on revenue, retention, and productivity.
Shortcuts reports 14,000+ businesses across 45–48 countries and 9 languages, with 30+ years in market.
Yes, Shortcuts holds each salon's full operating book of record: appointment calendar and staff rota, client profiles and service history, POS transactions, inventory and retail stock counts, staff commission and performance data, SMS/email marketing consent and communications, and (via ShortcutsPay) the salon's integrated payments ledger with next-business-day payouts.
~32 years old, founded 1994 in Brisbane and acquired by Jonas Software in 2013. The platform shows its age, reviewers consistently describe the UI as antiquated and the on-premises Fusion product carries legacy Windows/server requirements.
API access is gated, credentials are issued manually after emailing api@shortcutssoftware.io, with no public sign-up. No public webhooks documented, third parties must poll the REST API for changes. Full sourced list under Sources below.
Common alternatives include Mindbody / Booker, Vagaro, Phorest, Zenoti, Fresha, Boulevard. Graded alternatives appear under "More from the report card" below.
Grades measure one thing: can a customer's engineering team get their own data out programmatically? We check six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and roll them into a letter grade. Grades get re-verified, and they only move on evidence.
Yes. Supergood maintains an unofficial Shortcuts API and MCP server so AI agents and internal tools can read and write Shortcuts data. See the Shortcuts integration docs at supergood.ai/docs/shortcuts-api.