The API Report CardAPI Index
Timely

Timely API

Salon, spa & beauty appointment booking and business management software · gettimely.com

A REST API exists for paid plans, keyed by a single account-wide token an admin generates under Setup, Integrations. There is no public portal, OAuth registration, or OpenAPI reference; Timely steers non-technical users to Zapier and reserves direct API use for teams with developers.

Last verified: July 2026Fitness & Wellness
API GRADE
D+
VERIFIED JUL 2026

SCORECARD

ExistencePOORA REST API exists but has no public reference; there is no developer portal at any gettimely.com domain.
AccessPOORPlan-gated and admin-issued: one key from Setup, Integrations; Timely steers most customers to Zapier.
CoverageMIXEDClients, appointments, and sales are reachable, but exports are reported partial even via the API and consultation forms resist export.
AuthPOOROne account-wide API key with no per-app OAuth, making scoping, rotation, and multi-app governance hard.
Docs & DXPOORNo public OpenAPI docs or sandbox; Make.com integrators report validating endpoint behaviour via support tickets.
StabilityMIXED
Supergood: Timely has an API, but using it means gates, contracts, or workarounds. Ours doesn't: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Timely scores D+ on the API Report Card. A REST API exists for paid plans, keyed by a single account-wide token an admin generates under Setup, Integrations. There is no public portal, OAuth registration, or OpenAPI reference; Timely steers non-technical users to Zapier and reserves direct API use for teams with developers.

Tried to integrate with Timely?
SOURCES
No public developer portal or OpenAPI reference, non-Zapier integrators report difficulty discovering endpoints and have to rely on support tickets to validate behaviour community.make.com
Authentication is a single account-wide API key generated in the admin UI rather than per-app OAuth, which makes scoping, rotation, and multi-app governance hard help.gettimely.com
Timely's own positioning routes most customers to Zapier and reserves direct API access for customers with in-house engineering, narrowing the practical integration surface for non-technical salon owners gettimely.com
Customer-controlled export of clients, appointments, and consultation forms is reported as limited even via the API, exports are partial and date fields can corrupt, complicating data portability and GDPR SAR fulfilment trustpilot.com
App-integration roadmap is curated by Timely (PayPal, Stripe, Authorize.Net, Xero, QuickBooks, Mailchimp, Google Calendar, Zapier) rather than driven by an open marketplace, so net-new third-party integrations require Timely's involvement gettimely.com
Customers report long support wait times, support staff closing chats with issues unresolved, and feeling like a small account is undervalued post-EverCommerce trustpilot.com
Exporting customer and appointment data is reported as limited and difficult, with date-related fields sometimes becoming corrupted on export trustpilot.com
GDPR Subject Access Request fulfilment is hard, users report it is effectively impossible to extract client consultation forms in a clean, readable format trustpilot.com
Booking page and app glitches surface periodically; some setup workflows for multiple locations are reported as clunky g2.com
Customisation gaps relative to competitors (no VIP-only booking times, limited add-on prompts, limited control over booking-page layout) softwareadvice.com
Pricing/feature shifts since the EverCommerce acquisition (TimelyPay push, plan repackaging) have surfaced in third-party reviews and Trustpilot commentary medesk.net