Yelp documents a Waitlist Partner API and Reservations API for Guest Manager at docs.developer.yelp.com, but both are enabled only for contracted Yelp partners by email. Restaurants get API access and a data feed only on the custom-priced Enterprise plan.
Yelp Guest Manager scores D on Supergood's API Report Card. Yelp documents a Waitlist Partner API and Reservations API for Guest Manager at docs.developer.yelp.com, but both are enabled only for contracted Yelp partners by email. Restaurants get API access and a data feed only on the custom-priced Enterprise plan.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
Yelp Guest Manager is Yelp's front-of-house platform for restaurants: online reservations, remote waitlist, table management, kiosk check-in, takeout coordination, a guestbook and two-way texting, run from an iPad app and a web dashboard.
Restaurants & Food Service. US casual and full-service restaurants from single locations to regional groups; Enterprise tier targets multi-location brands. Hosts run the shift from an iPad: quoting waits, seating parties, texting guests that a table is ready, holding reservations with card guarantees and managing takeout orders.
Yelp states its reservation system has booked over 433 million diners since 2017 and Nowait served about 4,000 restaurants at acquisition. Capterra lists 336 reviews at 4.5 stars.
Reservations and waitlist visits with party size, quoted and actual waits, seating area and status; guest profiles with name, phone, email, visit counts, notes and tags; POS spend, tip, items and server per visit via integrations; credit card holds for no-show fees (card data handled by Yelp); takeout orders; survey responses.
Roots date to Nowait (2010) and SeatMe (2011); the unified product launched in September 2021. Developer documentation is hosted on ReadMe at docs.developer.yelp.com with an llms.txt index and markdown versions of every page.
Reviewer rates it below OpenTable because more local businesses use OpenTable. Restaurants forced from Yelp Reservations and SeatMe onto Guest Manager mid-service report lost features, no table selection when booking and missing search. Full sourced list under Sources below.
Common alternatives include OpenTable, Resy, SevenRooms, Tock, Toast. Graded alternatives appear under "More from the report card" below.
Supergood's grades measure one thing: can a customer's engineering team get their own data out programmatically? Supergood checks six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and rolls them into a letter grade. Supergood re-verifies grades, and they only move on evidence.
Not that we could find. There is no official Yelp Guest Manager MCP server in any public registry, and no maintained community server we're aware of. We re-verify this periodically — report an inaccuracy below if we missed one.
Not natively. Yelp Guest Manager doesn't publish an MCP server, so MCP clients like Claude, Cursor, and Codex have nothing to connect to out of the box. If that changes, this page will reflect it.