AroFlo API
AroFlo is a field service management platform for the trades—plumbing, electrical, HVAC, construction, and more—covering job management, scheduling, quoting, invoicing, inventory, asset management, and timesheets, with Lightning AI agents layered on top. AroFlo offers a REST API (returning XML or JSON) that must be enabled per account via a support request. A Supergood-built API lets you programmatically pull jobs, tasks, clients, quotes, invoices, timesheets, and inventory—and push updates like new jobs, schedule changes, and invoice records back into AroFlo.
What is AroFlo?
AroFlo is a field service management (FSM) platform built for the trades, serving over 250,000 users across plumbing, electrical, HVAC, construction, painting, solar, facilities management, landscaping, flooring, security, fire protection, and data cabling. Contractors use AroFlo to run job and project management, scheduling, GPS-enabled time tracking, quoting and estimating, invoicing and payments, inventory and purchasing, asset management, and WHS/OHS compliance—with its newer AroFlo Lightning release layering AI agents on top of the core system.
Core product areas include:
- Job and project management, scheduling, and GPS time tracking
- Quoting, estimating, invoicing, billing, and payments (Stripe)
- Inventory, purchasing, supplier management, and asset management
- Trade CRM, two-way customer messaging, reporting, and business analytics
- WHS/OHS compliance tools and AI-Bill Scanner
- AroFlo Lightning AI agents (JustAsk, FieldReady, JobReady, JobScribe, JobBrief)
Common data entities:
- Jobs, Tasks, Projects, Schedules, and Appointments
- Clients, Sites, Contacts, and CRM records
- Quotes, Invoices, Payments, and Purchase Orders
- Timesheets, Labour entries, and Assets
- Inventory items, Suppliers, and Stock
The AroFlo Integration Challenge
Trades businesses run their day-to-day operations on AroFlo, but turning that data into reliable, programmatic automation is non-trivial:
- Access must be requested: API access is off by default and only enabled per account through a support request, gating self-serve automation
- XML-first responses: the API defaults to XML (with JSON available), so consumers must handle parsing and schema mapping carefully
- Developer-grade barrier: AroFlo recommends the API only for those with a moderate-or-better software background, putting it out of reach for many trades operators
- Field-data spread: jobs, timesheets, and asset data are captured across mobile and office, so consistent state requires careful session and sync handling
- Accounting-centric design: the API was built primarily to sync with packages like Xero and MYOB, so coverage of other workflows can vary
- Per-account configuration: business units, custom fields, and entitlements differ by site, so generic integrations break across tenants
How Supergood Creates AroFlo APIs
Supergood reverse-engineers AroFlo's authenticated surfaces and REST API to deliver a resilient, normalized API layer for your AroFlo account—so you integrate once and rely on consistent JSON objects regardless of how AroFlo serves the underlying data.
- Handles credential-based authentication and MFA securely in a managed session
- Maintains session continuity with automated refresh and change detection
- Normalizes XML and JSON responses into consistent objects across jobs, clients, quotes, invoices, timesheets, and inventory
- Aligns with per-account business units, custom fields, and entitlements to ensure compliant access
Use AroFlo with AI agents: AroFlo MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, data entities, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready AroFlo adapter tailored to your account configuration and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as AroFlo evolves.
API Endpoints
Authentication
/authenticateAuthenticate to an AroFlo account using credentials, or MFA, and obtain a session token for downstream calls.
Jobs
/jobsList jobs and tasks with filters for status, client, site, assigned technician, and scheduled date range.
Jobs
/create_jobCreate a new job or task against a client and site, with scheduling, assignment, and custom fields.
Clients
/clientsRetrieve clients, sites, and contacts from the trade CRM with search and modified-since filters.
Billing
/invoicesPull quotes, invoices, and payment records for reconciliation with accounting systems like Xero and MYOB.
Billing
/create_invoiceCreate an invoice against a completed job, including labour, materials, and line-item detail.
Use Cases
Sync job and client data into your warehouse
- Pull jobs, tasks, and project records from AroFlo into a central data warehouse - Stream client, site, and contact updates to downstream CRM and BI tools - Reconcile schedule and assignment changes across field and office systems
Automate quoting, invoicing, and accounting sync
- Push completed-job data into invoices with labour and material line items - Reconcile quotes, invoices, and payments against Xero, MYOB, or QuickBooks - Surface unbilled work and overdue invoices to finance workflows
Keep timesheets and labour data flowing
- Pull GPS-tracked timesheets and labour entries for payroll and job costing - Match logged hours against jobs and projects for margin reporting - Trigger approval workflows when timesheets are submitted from the field
Connect inventory, assets, and purchasing
- Sync inventory items, stock levels, and supplier records to procurement tools - Track asset history and service records across sites - Reconcile purchase orders and supplier invoices against jobs
Technical Specifications
Authentication
Credential-based authentication and MFA handled in a managed session; per-account API access enabled on request
Connectivity
Authenticated browser flows plus AroFlo's REST API where exposed for the account
Response format
Normalized JSON across jobs, clients, quotes, invoices, timesheets, and inventory (AroFlo natively returns XML or JSON)
Rate limits
Adaptive throttling tuned to your account to avoid AroFlo-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for jobs, invoices, and timesheets with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for job creation, status changes, invoicing, and payment events
Latency
Sub-second reads on cached entities; multi-second writes when posting jobs and invoices
Throughput
Horizontally scaled workers sized to high-volume field-service operations
Reliability
Retry, backoff, and idempotency keys for job, invoice, and timesheet writes
Adaptation
Continuous monitoring of AroFlo releases and per-account configuration drift
Frequently asked questions
AroFlo enables API access per account through a support request, and you control your own credentials. Supergood works with your authenticated AroFlo sessions and any enabled API access, normalizing the data into a consistent surface regardless of how it is served.
AroFlo's native API defaults to XML and can also return JSON. Supergood normalizes both into consistent JSON objects, so you integrate once without writing per-format parsing logic.
Jobs, tasks, projects, clients, sites, quotes, invoices, payments, timesheets, assets, inventory, and suppliers are exposed through a single normalized API surface, with writes for jobs, invoices, and schedule changes.
Yes. AroFlo's API was designed to sync with packages like Xero, MYOB, QuickBooks, and Reckon. Supergood lets you reconcile quotes, invoices, and payments programmatically with your accounting and ERP systems.
Each account is profiled against its configured business units, custom fields, and entitlements. Supergood preserves account-specific fields and lifecycle states rather than forcing a generic schema.