Flowhub API
Flowhub is a cannabis retail management platform delivering point-of-sale, inventory, ecommerce, and compliance software to licensed dispensaries across 32+ U.S. states. An unofficial API lets you programmatically pull products, inventory, customers, orders, and transactions—and push updates like new orders, inventory adjustments, and customer records back into Flowhub, while keeping Metrc and BioTrack compliance intact.
What is Flowhub?
Flowhub is a cannabis retail management platform that delivers unified point-of-sale, inventory, ecommerce, analytics, and compliance software to licensed dispensaries across 32+ U.S. states, processing over $4 billion in annual cannabis sales. Single-location owners, multi-location operators, and multi-state operators use Flowhub to process compliant transactions, track inventory in real time, run loyalty and marketing campaigns, and stay aligned with state track-and-trace systems like Metrc and BioTrack.
Core product families:
- Maui Enterprise POS (transaction processing with compliance guardrails)
- Ecommerce Online Store and Kiosk self-serve ordering
- Greet mobile check-in and ID verification
- Stash mobile inventory management
- View real-time analytics and business intelligence
- Marketing Suite (loyalty, gift cards, retention) and multi-channel Order Management
Common data entities:
- Products, SKUs, Categories, Strains, Pricing
- Inventory, Packages, Lots, Adjustments, Locations
- Orders, Carts, Transactions, Payments, Refunds
- Customers, Loyalty Members, Visits, ID Verifications
- Metrc/BioTrack compliance records and track-and-trace events
The Flowhub Integration Challenge
Dispensaries run mission-critical retail and compliance workloads on Flowhub daily, but turning portal- and POS-driven workflows into API-driven automation is non-trivial:
- Partner-gated API: Flowhub's Partners Open API is provisioned per integration, so access typically requires an API key request and onboarding (api@flowhub.com) before programmatic use
- Mobile-app data spread: Greet check-in, Stash inventory, and the POS each capture distinct data that doesn't always surface through a single endpoint
- Compliance coupling: Inventory and sales are tightly bound to Metrc and BioTrack track-and-trace, so writes must respect state-specific package and reporting rules
- Multi-location and multi-state spread: MLOs and MSOs operate across many licenses, each with its own location IDs, catalogs, and regulatory configuration
- Endpoint coverage variability: Documented APIs (e.g., the Orders API) cover some resources, but coverage and shapes differ by module and deployment
- Real-time menu and pricing sync: Live inventory and pricing feeds for ecommerce, kiosks, and marketplaces require careful change detection and rate management
How Supergood Creates Flowhub APIs
Supergood reverse-engineers authenticated Flowhub sessions alongside its Partners Open API to deliver a resilient, normalized API layer for your dispensary—across single-location, multi-location, and multi-state deployments.
- Handles username/password and MFA securely in a managed session
- Maintains session continuity with automated refresh and change detection
- Normalizes responses across Products, Inventory, Orders, Transactions, and Customers so you integrate once and rely on consistent objects
- Respects Metrc and BioTrack compliance constraints and per-location catalogs and pricing
Use Flowhub with AI agents: Flowhub MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your locations, modules, and authentication model.
- Supergood Generates and Validates Your API
We deliver a hardened, production-ready Flowhub adapter tailored to your dispensary configuration and compliance rules.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Flowhub evolves.
API Endpoints
Authentication
/authenticateAuthenticate to a Flowhub account using credentials or an API key and obtain a session token for downstream calls.
Catalog
/productsList products, SKUs, categories, strains, and pricing across one or more dispensary locations.
Inventory
/inventoryRetrieve real-time inventory, packages, lots, and stock levels with location and compliance filters.
Inventory
/create_adjustmentPost an inventory adjustment or transfer while preserving Metrc/BioTrack package linkage.
Orders
/ordersList orders, carts, transactions, and payment activity with status, channel, and date filters.
Orders
/create_orderCreate an order or cart for in-store, ecommerce, or kiosk fulfillment against current inventory.
Customers
/customersPull customer, loyalty member, visit, and ID-verification records for marketing and reporting.
Use Cases
Sync live menus and inventory to ecommerce and marketplaces
- Pull real-time products, pricing, and inventory from Flowhub into your store, kiosk, or marketplace feeds - Push availability updates as packages sell down to keep menus accurate - Reconcile catalog and pricing across multiple locations from a single integration
Centralize sales and transaction data for analytics
- Stream orders, transactions, and payment events into a data warehouse for BI and forecasting - Reconcile refunds, discounts, and loyalty redemptions against the POS ledger - Surface per-location and per-SKU performance to multi-location and multi-state operators
Automate inventory and compliance workflows
- Post inventory adjustments and transfers while preserving Metrc and BioTrack package linkage - Trigger reorder and restock workflows when stock crosses thresholds - Validate state-specific package and reporting rules before writing back to Flowhub
Unify customer and loyalty data
- Sync customers, loyalty members, and visit history into CRM and marketing tools - Push targeted campaigns and segments back into the Marketing Suite - Match ID-verification and check-in records to purchases for retention analysis
Technical Specifications
Authentication
API key or username/password with MFA handled in a managed session
Connectivity
Authenticated browser/POS flows plus Flowhub's Partners Open API where exposed for the account
Response format
Normalized JSON across Products, Inventory, Orders, Transactions, and Customer objects
Rate limits
Adaptive throttling tuned to your account to avoid Flowhub-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for inventory, orders, and transactions with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for order creation, inventory changes, and customer/loyalty updates
Latency
Sub-second reads on cached entities; multi-second writes when posting orders and inventory adjustments
Throughput
Horizontally scaled workers sized to multi-location and multi-state transaction volume
Reliability
Retry, backoff, and idempotency keys for orders, payments, and inventory adjustments
Adaptation
Continuous monitoring of Flowhub releases, compliance changes, and per-location configuration drift
Frequently asked questions
Supergood can work with your existing authenticated Flowhub sessions and, where available, your Partners Open API access. If you want to consume Flowhub's documented Partners API directly, an API key from api@flowhub.com is required; Supergood handles either path.
Yes. Inventory and sales writes preserve Metrc and BioTrack package linkage and respect state-specific track-and-trace rules, so automation stays compliant with your jurisdiction's requirements.
Yes. Supergood normalizes products, inventory, orders, and customers across multi-location and multi-state operations, preserving per-location IDs, catalogs, and regulatory configuration.
Data from Maui POS, ecommerce, Kiosk, Greet check-in, Stash inventory, View analytics, and the Marketing Suite is exposed through a single normalized API surface rather than module-by-module integrations.
Yes. You can pull products, inventory, orders, transactions, and customers, and push updates like new orders, inventory adjustments, and customer records back into Flowhub through the same API.