HealthiPay API
HealthiPay (branded publicly as Health iPASS at healthipass.com) is software that helps medical practices and provider groups verify insurance, estimate patient responsibility, streamline check-in, send digital statements, collect payments online/in-office, and manage payment plans
What is HealthiPay?
HealthiPay (Health iPASS) provides patient intake and payment solutions for healthcare practices, helping front offices and revenue cycle teams increase point-of-service and post-visit collections while improving patient financial transparency. Common functionality spans real-time eligibility checks, cost estimation for scheduled services, patient self-service check-in, digital statements with online payments, payment plans, card-on-file, refunds/voids, and settlement reporting.
Core product areas include:
- Eligibility verification and benefits breakdown
- Cost estimation (CPT/HCPCS codes, modifiers, contracted rates)
- Patient intake (demographics, insurance, consents) and check-in
- Digital statements and reminders with pay links
- Payment processing (card, ACH) and card-on-file tokenization
- Payment plans and auto-pay scheduling
- Settlement batches and reconciliation reporting
Common data entities:
- Patients and guarantors
- Insurance policies and eligibility responses
- Appointments/encounters and service codes (CPT/HCPCS)
- Estimates (allowed amounts, payer coverage, patient responsibility)
- Statements/invoices and line items
- Payment requests (links, channels, expirations)
- Transactions (auth/capture/settlement, fees, net amounts)
- Payment methods (tokenized card/ACH)
- Payment plans (installments, schedules)
- Settlement batches and deposit summaries
The HealthiPay Integration Challenge
Organizations rely on HealthiPay daily, but turning portal-based patient payment workflows into automated pipelines is hard:
- PCI and tokenization constraints: Card and ACH data must be handled via token vaults and strict role-based access; card-on-file requires careful scope control
- Portal-first delivery: Eligibility, estimate generation, statement management, and settlement reports often live in web apps or batch exports, not unified public APIs
- Device and channel nuances: EMV terminals, kiosks, and SMS/email pay links follow distinct flows with timing windows and audit requirements
- Batch interfaces and reconciliation: Settlement files, fees, and deposits reconcile on a delay and require consistent mapping to requests/statements
- Enterprise security: SSO/MFA and network controls complicate headless automation for intake and billing operations
How Supergood Creates HealthiPay APIs
Supergood reverse-engineers authenticated browser flows, batch interfaces, and network interactions to deliver a resilient API endpoint layer.
- Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes eligibility, estimate, statement, and transaction objects across practice configurations
- Aligns with customer entitlements and licensing constraints to ensure compliant access
- Bridges batch exports and SFTP settlement files with signed URL retrieval and delivery
- Observes PCI boundaries: tokenized payment methods only, redaction of sensitive PAN/ACH details in logs and payloads
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your HealthiPay product mix, licensing, and authentication model.
- Supergood Builds and Validates Your API
We deliver a hardened HealthiPay adapter tailored to your workflows and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as HealthiPay evolves.
API Endpoints
Authentication
/sessionsEstablish a session using credentials. Supergood manages MFA (SMS, email, TOTP) and SSO/OAuth when enabled. Returns a short-lived auth token maintained by the platform.
Estimates
/estimatesRetrieve cost estimates for upcoming or recent services, including payer coverage and patient responsibility. Use this to inform scheduling and point-of-service collection.
Payment Requests
/payments/requestsCreate a payment request (pay link) for a statement or deposit. Supergood can optionally send via SMS/email and track statuses.
Transactions
/transactionsList payment transactions with authorization/capture timing, fees, net amounts, and settlement batch references for reconciliation.
Use Cases
Pre-Arrival Estimation and Eligibility
- Validate eligibility in near real time for scheduled appointments - Generate cost estimates with payer coverage, copays, coinsurance, and expected patient responsibility - Reduce surprises and increase point-of-service collections
Front-Office Check-In and POS
- Pull patient demographics and balances into your check-in experience - Push signed consents and updated contact/insurance data back to HealthiPay - Prepare payment requests for co-pays or deposits and capture card-on-file
Digital Statements and Collections
- Create pay links and deliver via SMS/email with due dates and reminders - Track payment request statuses and route exception handling to staff - Update PM/EHR with paid amounts and remaining balance
Reconciliation and Reporting
- Pull transaction histories with fees and net amounts - Map settlements and deposits to batches for accounting - Power dashboards for finance and RCM teams
Technical Specifications
Authentication
Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
Response format
JSON with consistent resource schemas and pagination
Rate limits
Tuned for enterprise throughput while honoring licensing and usage controls
Session management
Automatic reauth and cookie/session rotation with health checks
Data freshness
Near real-time retrieval of eligibility, estimates, statements, and transaction artifacts
Security
Encrypted transport, scoped tokens, audit logging; respects HealthiPay entitlements and PCI constraints (tokenized methods only)
Webhooks
Optional asynchronous delivery for payment request events, transaction updates, and settlement availability
Latency
Sub-second responses for list/detail queries under normal load
Throughput
Designed for high-volume payment and batch settlement pipelines
Reliability
Retry logic, backoff, and idempotency keys minimize duplicate actions
Adaptation
Continuous monitoring for UI/API changes with rapid adapter updates
Frequently asked questions
Supergood supports workflows across commonly used HealthiPay/Health iPASS portals and practice-facing tools, subject to your licensing and entitlements. We scope coverage (e.g., eligibility, estimates, statements, payment requests, transaction retrieval, settlement reconciliation) during integration assessment.
We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. For payments, we adhere to PCI boundaries, use tokenized methods, and do not store raw PAN/ACH. Where applicable, we orchestrate kiosk/EMV flows and manage pay link delivery with audit trails.
Yes. You can create payment requests, track transaction statuses, and pull settlement batches with fees/net amounts. We return artifacts and references to support accounting and RCM reconciliation.