Majesco API
Majesco is a cloud insurance platform that delivers core, digital, analytics, distribution, and risk/compliance software to Property & Casualty and Life, Annuity & Health carriers. This page is an independent design exercise that asks what a well-designed Majesco API could look like: the resources it would expose, the authentication it would need, and the workflows it could unlock. Below: a hypothetical endpoint design, the technical requirements a production implementation would face, the use cases programmatic access could serve, and where to start if your team needs this kind of access today.
This page is an independent analysis by Supergood of what a well-designed Majesco API could look like. It draws on publicly available information, vendor materials, and general integration experience in this category. Nothing on this page describes an existing Majesco product, and Supergood is not affiliated with or endorsed by the vendor. If the vendor offers an official API, we highly recommend it.
What is Majesco?
Majesco is a cloud insurance platform that delivers core, digital, analytics, distribution, and risk/compliance software to Property & Casualty and Life, Annuity & Health carriers. Carriers use Majesco to administer policies, billing, and claims; run underwriting and rating; manage producer onboarding, licensing, and compensation; surface analytics; and extend their stack through the EcoExchange partner marketplace, deployed on the Digital1st cloud platform.
Core product areas include:
- P&C Intelligent Core (Policy, Billing/Bill360, Claims, Underwriter360, Rating)
- L&AH Intelligent Core Suite (individual, group, and voluntary benefits administration)
- Digital Solutions (Digital Customer360, Digital Agent360, portals, mobile)
- Distribution Management (producer onboarding, licensing, compensation, reporting)
- Analytics Solutions (BI, AI/ML, Majesco Copilot GenAI assistant)
- Risk & Compliance Solutions and V3locity Retirement & Pension Administration
- EcoExchange Marketplace (partner ecosystem hub for plug-and-play third-party services)
An API for a platform like this would naturally organize around its core data entities:
- Policies, Endorsements, Quotes, Submissions, Coverages
- Billing Accounts, Invoices, Payments, Commissions, Disbursements
- Claims, FNOL, Reserves, Payments, Subrogation, Salvage
- Underwriting Submissions, Risk Profiles, Rating Worksheets
- Producers/Agents, Licenses, Appointments, Compensation Plans
- Policyholders, Insureds, Beneficiaries, Group Members (L&AH)
- Documents, Forms, Correspondence, Attachments
The Majesco Integration Challenge
Carriers run mission-critical workloads on Majesco daily, but turning portal- and configuration-driven workflows into API-driven automation is non-trivial:
- Carrier-by-carrier customization: Product definitions, business rules, forms, and workflows are tailored per insurer, generic integrations break across tenants
- Multi-line-of-business spread: P&C Core, L&AH Core, V3locity, and Distribution each have their own object models, IDs, and lifecycle states
- Partner ecosystem gates: Many capabilities flow through EcoExchange and Digital1st partner integrations, requiring partnership agreements before API access
- Authentication complexity: MFA are common in carrier environments and complicate headless automation
- Open API catalogue variability: Endpoint coverage and the no-code API framework differ by module, version, and the carrier's deployment model
- Effective dating and audit trails: Policy endorsements, billing adjustments, and claim transactions require precise effective-date and reason-code handling
- Document and form workflows: Policy documents, claim correspondence, and producer agreements need careful upload/download and template handling
What a Majesco API Could Look Like
If Majesco exposed a modern, general-purpose API, the integration challenges above suggest what it would need to get right. This is a design sketch, not documentation of anything that exists today:
- First-class authentication: session handling with support for MFA and enterprise sign-on where the platform uses them
- Consistent resources: normalized JSON schemas and pagination across the platform's core objects
- Reliable writes: idempotency keys and validation that mirrors the platform's own workflow rules
- Entitlement awareness: endpoints scoped to what each customer's licensing actually permits
The endpoint sketches, technical requirements, and use cases below flesh out this hypothetical design.
How AI agents could connect to software like Majesco: MCP servers for software without a public API →
Need This Kind of Access Today?
If your team needs this kind of access today, Supergood builds integrations on request, one customer at a time. We act at the direction of our customers, within the access they already hold. Customers bring their own accounts, licenses, and entitlements. If the vendor offers an official API, we highly recommend it.
- Schedule an Integration Assessment
A 30-minute session to review your product mix, licensing, and authentication model. - Scope the Integration
We design the access pattern around your workflows and entitlements. - Deploy with Monitoring
Go live with continuous monitoring as your platforms evolve.
Potential API Endpoints
Authentication
/authenticateWould authenticate to a Majesco tenant using username/password, or MFA and obtain a session token for downstream calls.
Policies
/policiesWould list policies across P&C and L&AH cores with filters for product, line of business, status, and effective date range.
Policies
/create_policyWould submit a new application or quote and bind a policy against the carrier's configured product definition.
Claims
/claimsWould retrieve claims, FNOL records, reserves, and payment activity with status and assignment filters.
Claims
/file_claimFile a First Notice of Loss against an existing policy with loss details, parties, and supporting documents.
Billing
/billingWould pull billing accounts, invoices, payments, and disbursements from Bill360 across direct, agency, and list bill plans.
Use Cases
Sync policy and claim data across L&AH and P&C lines
- Pull active policies, endorsements, and coverages from P&C Intelligent Core and L&AH Intelligent Core into a single warehouse - Stream claim, FNOL, and payment events to downstream BI, fraud, and customer-experience tools - Reconcile policyholder, insured, and beneficiary records across cores for unified customer 360
Automate underwriter rating and submission workflows
- Push submissions and risk profiles into Underwriter360 and pull rating worksheets back for downstream pricing tools - Trigger third-party data calls (MVR, loss runs, property data) and attach results to the submission - Route declines, referrals, and approvals to producers without portal clicks
Reconcile billing and commissions through Bill360
- Sync invoices, payments, and disbursements from Bill360 into general ledger and AR systems - Match producer commissions and chargebacks against compensation plans in Distribution Management - Surface delinquent accounts and cancellation pending events to retention workflows
Keep distribution and producer data in sync
- Onboard new producers and push licensing, appointment, and NPN status to downstream CRM and incentive systems - Pull compensation plans and commission statements for reporting and producer portals - Trigger EcoExchange partner workflows when a producer or agency hierarchy changes
Connect via No-Code Tools
Automate this platform from the no-code stack you already use.
Technical Requirements
Authentication
Would require username/password, OAuth and MFA (SMS, email, TOTP) with managed session handling
Connectivity
Would build on authenticated browser flows plus Majesco's open API catalogue surfaced through EcoExchange where exposed by the carrier
Response format
Normalized JSON across Policy, Billing, Claims, Underwriting, and Distribution objects
Rate limits
Adaptive throttling tuned to your tenant on the Digital1st cloud platform to avoid carrier-side limits
Session management
Would need automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for policies, claims, and billing with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for policy issuance, endorsement, FNOL, claim status, and billing changes
Latency
Design target: sub-second reads on cached entities; multi-second writes when posting through underwriting and billing workflows
Throughput
Design target: horizontally scaled workers sized to multi-line-of-business volume across P&C, L&AH, and V3locity
Reliability
Retry, backoff, and idempotency keys for endorsements, billing adjustments, and claim transactions
Versioning
Clear versioning and change management would matter as Majesco evolves
Frequently asked questions
Yes. V3locity contracts, participants, contributions, and disbursements are exposed through the same normalized API surface, so retirement and pension data sits alongside L&AH and P&C entities.
Availability of official interfaces varies by product, plan, and licensing. Many platforms in this category gate access behind partner programs or paid modules, and there is often no broadly available, self-serve public API. Check the vendor's developer resources for current offerings.
The hard parts would be authentication (MFA, session management, enterprise controls), consistent schemas across the platform's products, and write semantics that reconcile the way the platform's own workflows do.
No. This page is an independent analysis by Supergood and is not affiliated with, sponsored by, or endorsed by the vendor. All product names and trademarks belong to their respective owners and are used for identification only. Nothing here documents an actual Majesco product or service.
Supergood acts at the direction of its customers, within the access those customers already have. We respect each customer's agreements with their software vendors, and how those agreements apply to a customer's use is a determination the customer makes. If the vendor offers an official API, we highly recommend it.
Supergood builds managed API access to enterprise software for customers on request, scoped to each customer's own licensing and entitlements. If your team needs programmatic access to a platform like this, schedule an integration assessment to discuss options.