Propertyware API
Propertyware is property management software for single-family and small residential portfolios. An unofficial API lets you programmatically pull portfolios, properties and units, owners, residents/tenants, leases, charges and payments, maintenance requests and work orders, vendors, a
What is Propertyware?
Propertyware is a cloud platform for residential property management—especially single-family homes and small portfolios—covering leasing, resident/owner portals, accounting, maintenance, and marketing. Teams use Propertyware to manage properties and units, handle applications and screenings, execute leases and renewals, process rent and fees, reconcile deposits, generate owner statements, and run maintenance operations with vendors and inspectors.
Core product areas include:
- Portfolio and Property Management (Portfolios, Properties, Units, Owners, Amenities)
- Leasing and Resident Management (Prospects, Applications, Screenings, Leases, Renewals, Move-Ins/Move-Outs)
- Financials (General Ledger, Chart of Accounts, Charges/Fees, Rent, Payments, Bank Deposits, Owner Draws/Statements, Vendor Bills)
- Maintenance (Service Requests, Work Orders, Vendors, Inspections)
- Marketing and Portals (Listing Syndication, Website, Resident/Tenant Portal, Owner Portal, Documents and Messaging)
Common data entities:
- Companies/Portfolios, Users, Roles/Permissions (Manager, Owner, Resident)
- Properties and Units (metadata, addresses, occupancy)
- Owners and Owner Accounts
- Residents/Tenants (contacts, status)
- Leases (terms, charges, balances, notices, renewal)
- Charges/Transactions (rent, fees, credits, GL accounts)
- Payments (ACH, card, cash, check; receipts)
- Work Orders/Maintenance Requests (status, priority, assignments)
- Vendors (contacts, insurance/W-9)
- Applications/Prospects (screening status, source)
- Documents (leases, notices, photos)
- Bank Accounts and Deposits
The Propertyware Integration Challenge
Propertyware underpins daily operations, but turning portal-based workflows into API-driven automation is non-trivial:
- Portal-first flows: Resident and owner actions, lease creation wizards, and payment flows are optimized for the UI rather than headless APIs
- Accounting rigor: Charges, credits, proration, late fees, GL accounts, and bank deposits require careful mapping and sequence control
- Role-aware access: Managers, owners, and residents each see different data and approval states
- Authentication complexity: SSO/MFA and session lifecycles complicate unattended automation
- Data fragmentation: Key objects span leasing, accounting, maintenance, and portals; reporting exports often hold the missing context
- API availability and cost: Official integrations can be limited or gated behind add-on licensing; CSV exports are common but brittle for automation
How Supergood Creates Propertyware APIs
Supergood reverse-engineers authenticated browser flows and network interactions to deliver a resilient API endpoint layer for your Propertyware tenant.
- Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes responses so you can integrate once and rely on consistent objects across modules
- Aligns with customer entitlements and role-based permissions to ensure compliant access
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, licensing, and authentication model.
- Supergood Builds and Validates Your API
We deliver a hardened Propertyware adapter tailored to your workflows and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Propertyware evolves.
API Endpoints
Authentication
/sessionsEstablish a session using credentials. Supergood manages MFA (SMS, email, TOTP) and SSO/OAuth when enabled. Returns a short-lived auth token maintained by the platform.
Properties
/propertiesList properties with filters and summary details.
Leases
/leasesList leases with resident info, balances, and dates.
Maintenance Work Orders
/maintenance/work-orders/{workOrderId}Update work order status, scheduling, and vendor assignment.
Use Cases
Portfolio & Resident Data Sync
- Mirror portfolios, properties, units, owners, and residents into your internal systems - Keep occupancy, rent-ready status, and addresses current for analytics and reporting - Normalize property and unit identifiers for multi-portfolio operations
Leasing & Rent/Fees Automation
- Create and schedule recurring rent and one-time fees from your product - Trigger renewals or notices and track lease status to drive SLA alerts - Generate lease documents and attach addenda, photos, and messages
Maintenance & Vendor Operations
- Sync service requests and create work orders with vendor assignments - Schedule inspections, update statuses, and attach photos/documents from mobile - Track SLA and priority to drive dispatch and escalation workflows
Financials: Charges, Payments, and Accounting Sync
- Record resident payments, allocate to open charges, and reconcile deposits - Normalize GL accounts, taxes, and line items to match ERP/accounting (e.g., QuickBooks, Xero) - Generate owner statements and share summaries with stakeholders
Technical Specifications
Authentication
Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
Response format
JSON with consistent resource schemas and pagination across modules
Rate limits
Tuned for enterprise throughput while honoring customer entitlements and usage controls
Session management
Automatic reauth and cookie/session rotation with health checks
Data freshness
Near real-time retrieval of properties, leases, residents, maintenance, and financial objects
Security
Encrypted transport, scoped tokens, and audit logging; respects Propertyware role-based permissions
Webhooks
Optional asynchronous delivery for long-running workflows (e.g., payments clearing, maintenance status changes)
Latency
Sub-second responses for list/detail queries under normal load
Throughput
Designed for high-volume lease and payment sync, and maintenance processing
Reliability
Retry logic, backoff, and idempotency keys minimize duplicate actions
Adaptation
Continuous monitoring for UI/API changes with rapid adapter updates
Frequently asked questions
Supergood supports workflows across commonly used modules such as Portfolio/Property Management (Portfolios, Properties, Units), Leasing (Residents, Leases, Renewals), Maintenance (Service Requests, Work Orders, Vendors), and Financials (Charges, Payments, Deposits, Owner Statements), subject to your licensing and entitlements. We scope coverage during integration assessment.
We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. Sessions are refreshed automatically with secure challenge handling.
Yes. We can normalize rent/fee charges, payments, and GL accounts to match your ERP/accounting schema and deliver updates via webhooks or polling while complying with rate and permission constraints. We commonly integrate with QuickBooks and Xero.
We can extract owner statements, rent rolls, and deposit summaries as normalized JSON or deliver structured exports, avoiding brittle CSV/report downloads and respecting portfolio-level permissions.