Rootstock API
Rootstock is a cloud ERP for manufacturers, distributors, and supply chain companies, built natively on the Salesforce Platform with a shared data model across order management, manufacturing operations, supply chain, inventory, and financials. An unofficial API lets you programmatically pull sales orders, work orders, bills of material, inventory, purchase orders, and general ledger data—and push updates like new sales orders, work order completions, receipts, and inventory transactions back into Rootstock.
What is Rootstock?
Rootstock is a cloud ERP for manufacturers, distributors, and supply chain companies, built natively on the Salesforce Platform. Founded in 2008, Rootstock shares Salesforce's data model and runtime, so ERP objects sit alongside CRM, service, and ecommerce data on a single cloud. Manufacturers use Rootstock to process sales orders, manage bills of material and engineering change control, run multi-mode production, plan materials and distribution with MRP/DRP, track inventory by lot and serial across locations, and post financials—serving aerospace and defense, high-tech electronics, medical device, and industrial equipment companies.
Core product areas include:
- Order Management (sales order processing, Salesforce opportunity-to-order conversion, fulfillment)
- Engineering Management (bills of material, routings, change control, revision management, configured items)
- Production Management (work orders, multi-mode and hybrid manufacturing, cost tracking, capacity planning)
- Supply Chain (MRP, DRP, supplier collaboration, demand and supply visualization)
- Inventory Management (multi-location inventory and costing, lot and serial traceability, cycle counting, receipts and issuance)
- Financial Management (accounts receivable, accounts payable, general ledger, product costing)
Common data entities:
- Sales Orders, Order Lines, Quotes, Shipments, Fulfillment records
- Items, Bills of Material, Routings, Engineering Change Orders, Revisions
- Work Orders, Operations, Work Centers, Labor and Cost transactions
- Inventory Transactions, Lots, Serials, Locations, Cycle Counts
- Purchase Orders, Receipts, Suppliers, MRP and DRP plans
- GL Accounts, AR Invoices, AP Vouchers, Journal Entries, Cost records
The Rootstock Integration Challenge
Manufacturers run mission-critical operations on Rootstock daily, but turning its Salesforce-native, object-driven workflows into reliable API-driven automation is non-trivial:
- Salesforce-platform coupling: Rootstock objects live in a Salesforce org, so access depends on Salesforce auth, profiles, permission sets, and API limits rather than a standalone ERP endpoint
- Per-org customization: Custom fields, low-code workflows, and tailored ERP Data Framework objects differ per customer—generic integrations break across orgs
- Salesforce API governor limits: Daily API call caps and bulk-vs-REST tradeoffs constrain high-volume sync of inventory and transaction data
- Authentication complexity: Connected-app OAuth, session management, and MFA in Salesforce environments complicate headless automation
- Deep object relationships: Sales orders, work orders, BOMs, routings, and inventory transactions are richly interlinked and must be traversed in the right order to stay consistent
- Costing and effective dating: Inventory valuation, work order costing, and GL postings require precise transaction timing and reason codes
How Supergood Creates Rootstock APIs
Supergood reverse-engineers Rootstock's authenticated Salesforce flows and ERP Data Framework objects to deliver a resilient API layer for your org—across order management, production, inventory, and financials.
- Handles Salesforce connected-app OAuth, username/password, and MFA securely in a managed session
- Maintains session continuity with automated refresh and respects Salesforce API governor limits with adaptive batching
- Normalizes responses across Sales Order, Work Order, BOM, Inventory, Purchasing, and Financial objects so you integrate once and rely on consistent objects
- Aligns with your org's custom fields, low-code workflows, and entitlements to ensure compliant access
Use Rootstock with AI agents: Rootstock MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, Salesforce org configuration, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready Rootstock adapter tailored to your org's objects, custom fields, and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Rootstock and your Salesforce org evolve.
API Endpoints
Authentication
/authenticateAuthenticate to a Rootstock org via Salesforce connected-app OAuth, username/password, or MFA and obtain a session token for downstream calls.
Order Management
/sales_ordersList sales orders and order lines with filters for customer, status, ship date, and item.
Order Management
/create_sales_orderCreate a sales order from a quote or opportunity, including lines, pricing, and shipping details.
Production
/work_ordersRetrieve work orders, operations, and cost transactions with status, work center, and item filters.
Production
/create_work_orderCreate or release a work order against a bill of material and routing for a configured item.
Inventory
/inventoryPull on-hand inventory, lots, serials, and transactions across locations with item and location filters.
Use Cases
Sync orders and fulfillment across systems
- Pull sales orders, lines, and shipment status from Rootstock into a single warehouse - Convert Salesforce opportunities into Rootstock sales orders without manual rekeying - Stream fulfillment and backorder events to downstream commerce and customer-experience tools
Automate production and work order workflows
- Release work orders against BOMs and routings from upstream planning or MES tools - Pull work order operations, labor, and cost transactions for shop-floor dashboards - Post work order completions and material issuance back into Rootstock
Keep inventory and supply chain in sync
- Sync on-hand inventory, lots, and serials across locations into external WMS and analytics - Feed MRP and DRP demand signals from forecasting and ecommerce systems - Reconcile receipts, cycle counts, and inventory transactions in near real time
Reconcile financials and costing
- Sync AR invoices, AP vouchers, and journal entries from Rootstock into the general ledger - Match work order and inventory costs against standard and actual costing - Surface margin and cost variance data to BI and finance tools
Technical Specifications
Authentication
Salesforce connected-app OAuth, username/password, and MFA (SMS, email, TOTP) handled in a managed session
Connectivity
Authenticated Salesforce flows plus the Salesforce REST and Bulk APIs surfacing Rootstock ERP Data Framework objects
Response format
Normalized JSON across Sales Order, Work Order, BOM, Inventory, Purchasing, and Financial objects
Rate limits
Adaptive batching tuned to your org's Salesforce API governor limits to avoid daily call exhaustion
Session management
Automatic session refresh, OAuth token rotation, and MFA replay handling
Data freshness
Near real-time pulls for orders, work orders, and inventory with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for sales order, work order, inventory transaction, and shipment changes
Latency
Sub-second reads on cached entities; multi-second writes when posting orders, work orders, and inventory transactions
Throughput
Horizontally scaled workers sized to manufacturing transaction volume, with Bulk API offload for large syncs
Reliability
Retry, backoff, and idempotency keys for order, work order, and inventory postings
Adaptation
Continuous monitoring of Rootstock releases, Salesforce platform changes, and org-specific configuration drift
Frequently asked questions
Yes. Supergood authenticates through your Salesforce org and reads and writes Rootstock's ERP Data Framework objects, normalizing them into a clean API. You integrate once rather than wiring up raw Salesforce objects and governor-limit handling yourself.
Supergood batches and schedules calls adaptively, using the Bulk API for large syncs and respecting your org's daily limits, so high-volume inventory and transaction sync does not exhaust your Salesforce allocation.
Yes. Each org is profiled against its configured objects, custom fields, and low-code workflows. Supergood preserves org-specific fields and entitlements rather than forcing a generic schema.
Order Management, Engineering, Production, Supply Chain, Inventory, and Financial Management are exposed through the same normalized API surface, so sales orders, work orders, BOMs, inventory, purchasing, and GL data sit together.
Yes. You can pull sales orders, work orders, inventory, and financial records, and push updates such as new sales orders, work order completions, receipts, and inventory transactions back into Rootstock.