The API Report CardAPI Index
ezCater

ezCater API

Corporate catering marketplace and caterer order management · ezcater.com

ezCater documents a GraphQL partner API with signed webhooks for orders, menus and delivery tracking. Access is email-gated: an API user must be provisioned via integrations@ezcater.com, then a one-time bearer token is generated in Partner Portal. No OAuth, sandbox or SDK.

Last verified: September 2026Restaurants & Food ServiceNO MCP
API GRADE
C
VERIFIED SEP 2026

SCORECARD

ExistenceGOODPublic developer portal at api.ezcater.io documents a GraphQL endpoint at api.ezcater.com/graphql with introspection.
AccessPOORAn API user with Integrations permission must be created via integrations@ezcater.com before a token can be generated.
CoverageMIXEDOrders, menus, locations, delivery tracking and HMAC-signed notifications; payouts, statements and store config are not exposed.
AuthPOOROne long-lived bearer token generated once in Partner Portal and unrecoverable if lost; no OAuth or scopes.
Docs & DXMIXEDArchbee docs with GraphQL examples and schema references, but no sandbox, SDK or downloadable schema.
StabilityMIXEDUnnumbered GraphQL schema; the Delivery API migration set a January 5, 2026 hard deadline with a published guide.
MCPNONENo official or community MCP server found for this platform.
What you can do
Receive signed webhooks for accepted or canceled ordersHMAC-SHA256 signature header
Query order details and caterer locationsGraphQL queries
Accept or reject orders programmaticallyorderAccept, orderReject
Push menus and delivery tracking eventsMenus API, Delivery API
What you can't
Self-provision an API user without ezCater staffEmail integrations@ezcater.com
Read payouts, statements or reviewsPortal only
Test in a sandbox environmentNone documented
Bulk update store configurationStated API limitation
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Frequently asked questions

ezCater scores C on Supergood's API Report Card. ezCater documents a GraphQL partner API with signed webhooks for orders, menus and delivery tracking. Access is email-gated: an API user must be provisioned via integrations@ezcater.com, then a one-time bearer token is generated in Partner Portal. No OAuth, sandbox or SDK.

Tried to integrate with ezCater?
SOURCES
Restaurant partners on the App Store describe menu changes that must be requested through repetitive forms and slow or absent responses from partner success. apps.apple.com
A partner calls the commission high with additional processing and undisclosed fees and says support does not respond to fee questions. apps.apple.com
A caterer reports being paused from receiving orders with no remediation process and a week-long wait to reschedule a review call. bbb.org
Third-party guides note ezCater does not publish its marketplace commission anywhere on ezcater.com; the rate lives in each partner agreement. directorders.com