Mend API
Mend publishes no API. Its API reference sits in a login-gated Zendesk knowledge base, and EHR sync (HL7, SFTP, a private api.mendfamily.com) is built by Mend's implementation team under a quote-based contract. No developer portal, sandbox or webhooks exist.
Frequently asked questions
Mend scores F on Supergood's API Report Card. Mend publishes no API. Its API reference sits in a login-gated Zendesk knowledge base, and EHR sync (HL7, SFTP, a private api.mendfamily.com) is built by Mend's implementation team under a quote-based contract. No developer portal, sandbox or webhooks exist.
Without a usable official API, teams fall back on manual exports, file drops, or one-off vendor integrations. The other option is an unofficial API layer like Supergood that automates the authenticated web app directly. Site terms may apply to any integration approach, and how they apply is a determination each team makes for itself.
Mend (legal name Mend VIP, Inc.) is a patient engagement, digital intake, scheduling and telehealth platform built for mental and behavioral health organizations, especially CCBHCs, CMHCs and outpatient behavioral health providers.
Healthcare; behavioral and mental health. Front desk and intake staff use Mend to send portal-free SMS and email links for appointment confirmation, digital intake forms, consents and screeners; patients self-schedule from the organization's website or a waitlist; clinicians run video visits in a virtual waiting room built on Vonage WebRTC; billing collects copays through digital forms; leadership watches Signal dashboards for no-show risk and utilization.
Mend is a well-reviewed but small vendor.
Patient demographics and contact details, appointment schedules and attendance history, no-show risk scores, digital intake forms, consents, screeners and patient-reported outcomes, video visit logs, copay and payment records, and staff usage analytics.
Founded 2014; the marketing site runs on Storyblok and the knowledge base on Zendesk, with video delivered through Vonage/TokBox WebRTC. The 2025 to 2026 repositioning added Signal analytics and a Coordinate AI agent.
A healthcare customer reported serious flaws in the patient consent process, slow resolution of compliance concerns and only basic reporting. Clients struggle to log on from phones and to stay connected for a full hour; there is no way to hide the self-view thumbnail. Full sourced list under Sources below.
Common alternatives include Klara, Luma Health, Phreesia, Solutionreach, Spruce. Graded alternatives appear under "More from the report card" below.
Supergood's grades measure one thing: can a customer's engineering team get their own data out programmatically? Supergood checks six things (whether a real API exists, how access is gated, data coverage, auth quality, docs and developer experience, and stability) and rolls them into a letter grade. Supergood re-verifies grades, and they only move on evidence.
Not that we could find. There is no official Mend MCP server in any public registry, and no maintained community server we're aware of. We re-verify this periodically — report an inaccuracy below if we missed one.
Not natively. Mend doesn't publish an MCP server, so MCP clients like Claude, Cursor, and Codex have nothing to connect to out of the box. If that changes, this page will reflect it.