The API Report CardAPI Index
Planday

Planday API

Workforce Management / Shift Scheduling · planday.com

Planday documents a public REST API across 11 modules (scheduling, punch clock, payroll, HR, absence, revenue) with OAuth 2.0 and published rate limits. Customers create API apps in Settings; partners need portal-admin involvement per client. No published SDKs, and webhook coverage is thin.

Last verified: July 2026HR & Payroll
API GRADE
A+
VERIFIED JUL 2026

SCORECARD

ExistenceGOODPublic REST API at openapi.planday.com with OpenAPI specs across 11 modules.
AccessGOODCustomers create apps under Settings for client credentials; partners need an admin in each client portal.
CoverageGOODEleven modules span scheduling, punch clock, payroll, HR, absence, revenue, and reports.
AuthGOODOAuth 2.0 client credentials with rotating refresh tokens; no API-key fallback for read-only use.
Docs & DXGOODPublic OpenAPI specs and a demo portal on request; no published SDKs, and webhook coverage is thin, so partners poll.
StabilityGOOD
Supergood: Planday shipped a real API. Most vendors don't; we ship near-native APIs for the rest.

Frequently asked questions

Planday scores A+ on the API Report Card. Planday documents a public REST API across 11 modules (scheduling, punch clock, payroll, HR, absence, revenue) with OAuth 2.0 and published rate limits. Customers create API apps in Settings; partners need portal-admin involvement per client. No published SDKs, and webhook coverage is thin.

Tried to integrate with Planday?
SOURCES
Per-portal rate limits (20 req/sec, 750 req/min) are tight for enterprise multi-location backfills and force partners to throttle aggressively even when their client-ID budget would allow more openapi.planday.com
Limited webhook coverage across modules forces integrators to poll Reports/Schedule/Punchclock endpoints for change detection, burning rate-limit budget openapi.planday.com
OAuth 2.0 refresh-token rotation requires careful credential management; no API-key fallback for simple read-only integrations openapi.planday.com
Production access requires admin-level control of a customer's Planday portal to generate client credentials, complicating self-serve partner integrations and forcing customer-side IT involvement openapi.planday.com
API module separation (11 distinct modules) creates cross-module joins on the integrator side that would ideally be served by a single canonical employee/shift/pay endpoint openapi.planday.com
Region-locked integrations and feature flags mean an API endpoint can return 200 but with empty/partial data depending on the customer's market/subscription tier help.planday.com
Post-Xero acquisition, API roadmap prioritizes Xero ecosystem integrations over neutral partner needs blog.xero.com
Integration availability varies by region/market and subscription plan, blocking customers from using Planday + their local payroll/POS even when the integration technically exists help.planday.com
Frequent reports of pricing creep post-Xero acquisition with per-user-month plans pushing total cost well above headline starter rate, especially with 5-user minimum itqlick.com
Mobile app reliability issues (clock-in failures, push notifications not firing) commonly cited in app-store reviews g2.com
Reporting and analytics considered shallow compared to Quinyx and Deputy for multi-location enterprise operators selecthub.com
Customer support response times degraded post-Xero acquisition per multiple review-site comments trustradius.com
Shift template and schedule import flows considered clunky vs newer AI-first competitors softwareworld.co
Limited native HR depth (no full HCM, no formal performance management, light onboarding) forcing customers to bolt on Personio or BambooHR marketplace.personio.com