The API Report CardAPI Index
SalonRunner

SalonRunner API

Salon POS booking · salonrunner.com

No API in any form for SalonRunner or its Rosy sibling: no developer portal, REST or GraphQL docs, SDKs, webhooks, published rate limits, or Zapier app. Partner connections like Birdeye run as managed-service data transfers, and programmatic access starts with phoning support.

Last verified: October 2026Fitness & WellnessMCP PARTIAL
API GRADE
D
VERIFIED OCT 2026

SCORECARD

ExistencePOORNo API at all: no portal, endpoints, SDKs, webhooks, or even a Zapier app in the public directory.
AccessPOORThe only path to moving data is contacting support; partners like Birdeye run managed transfers instead.
CoverageFAILWith no API at all, no appointment, client, or sales data is programmatically reachable for customers.
AuthPOORNothing to authenticate against; no keys, tokens, or OAuth exist for outside developers.
Docs & DXFAILThe only published documentation is end user support content; there are no developer docs, SDKs, or webhooks.
StabilityMIXED
MCPPARTIALSalonRunner offers no official MCP server. An unofficial community server, salonrunner-mcp, is listed in the official MCP registry and published on npm with setup docs, though it relies on undocumented booking endpoints and is a small personal project. VERIFIED 2026-08
MORE FROM THE REPORT CARD
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Frequently asked questions

SalonRunner scores D on Supergood's API Report Card. No API in any form for SalonRunner or its Rosy sibling: no developer portal, REST or GraphQL docs, SDKs, webhooks, published rate limits, or Zapier app. Partner connections like Birdeye run as managed-service data transfers, and programmatic access starts with phoning support.

Tried to integrate with SalonRunner?
SOURCES
No public API, no developer portal, no published REST/GraphQL/OpenAPI documentation, and no public 'getting started' guide for SalonRunner or Rosy Salon Software salonrunner.com ↗
No SalonRunner or Rosy Salon app exists in the public Zapier directory, third-party integration is not available through the most common no-code platform zapier.com ↗
No public SDKs or client libraries on npm, PyPI, RubyGems, or Maven, and no public GitHub organization (github.com/salonrunner, github.com/rosy-salon) with sample code npmjs.com ↗
No documented webhooks, no published rate limits, no public sandbox, and no public partner/integration portal support.salonrunner.com ↗
Third-party integrations (e.g., Birdeye) are run as 'managed services' data transfers handled by the partner's team rather than self-serve API integrations birdeye.com ↗
RosyPay is delivered as an embedded payments relationship through Fullsteam, not as an open payment API customers can extend or replace rosysalonsoftware.com ↗
No documented self-serve full-database export, data retrieval requires contacting support (877) 346-7679, with no published SLA or programmatic path support.salonrunner.com ↗
Customer support is reported as 'close to nonexistent' with problems often deflected as user error rather than software issues, and resolved via workarounds rather than fixes capterra.com ↗
Once customers depend on Rosy/SalonRunner to keep their records, customer service becomes hard to reach even within business hours; users are pushed to leave messages with ~24-hour response times capterra.com ↗
Reviewers describe the UI and reporting as feeling dated relative to mobile-first competitors (GlossGenius, Boulevard, Fresha) g2.com ↗
Pricing escalates with add-ons (Website Builder $19/mo, BoothRunner $19–$27/mo, RosyPay processing) that are not always obvious at signup rosysalonsoftware.com ↗
Some marketing/SMS volume sits behind the Premium tier, requiring upgrades for higher-volume salons rosysalonsoftware.com ↗
Reports require export and external rework for non-templated analyses; no native ad-hoc query builder softwareadvice.com ↗
Cancelled customers face the same data-portability ambiguity common to legacy SMB salon SaaS, no documented self-serve full-database export path support.salonrunner.com ↗