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THE API REPORT CARD / Automotive / Tekion
Tekion

Tekion API

Auto Dealership DMS · tekion.com

Tekion runs the Automotive Partner Cloud with 390+ APIs across sales, service, inventory, and parts. Keys require registration, Tekion approval, and a signed API License and Data Sharing Agreement. Tiers run Standard, Elevated, and Premium, and heavy workloads land in paid plans.

Last verified: July 2026Automotive
API GRADE
F
VERIFIED JUL 2026

SCORECARD

ExistenceFAILNo openly published spec; the 390+ APC APIs are visible only after partner registration and Tekion approval.
AccessFAILAPC onboarding needs registration, Tekion approval, and a signed API License and Data Sharing Agreement before keys are issued.
CoveragePOORStandard tier is near-real-time reads of sales, service, inventory, and parts; richer read/write needs the Elevated tier.
AuthFAIL
Docs & DXFAILDocs sit inside the APC portal; no OpenAPI spec is published outside registration and approval.
StabilityMIXEDProgram terms have drifted from free access to Standard, Elevated, and Premium pricing, pushing heavy users into paid plans.
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CDK GlobalFFrazerFAuto/Mate DMSDAutoRaptorD
Supergood: Tekion isn't going to ship an API, so we did: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Tekion scores F on the API Report Card. Tekion runs the Automotive Partner Cloud with 390+ APIs across sales, service, inventory, and parts. Keys require registration, Tekion approval, and a signed API License and Data Sharing Agreement. Tiers run Standard, Elevated, and Premium, and heavy workloads land in paid plans.

Tried to integrate with Tekion?
SOURCES
Partners report that heavy-use integrations (hitting Tekion Open APIs hundreds of times per few minutes) require significant development, support and cloud-compute spend, pushing them into the paid Enterprise tier, a shift from "everything free" toward tiered/premium pricing has caused confusion forum.dealerrefresh.com ↗
Some content in the APC portal is described by partners as confusing as the platform moved toward tiered API access (Standard vs Elevated vs Premium) rather than uniform free access tekion.com ↗
API access and partner status are gated behind registration and Tekion-side approval at apc.tekioncloud.com rather than fully self-serve, including legal acceptance of the API License and Data Sharing Agreement before keys are issued tekion.com ↗
Tekion's own December 2024 antitrust complaint against CDK details how DMS-side data egress to third parties (including via APIs) has historically been gated, slow and expensive across the franchise DMS category, Tekion is the plaintiff here, but the same tier/throttle dynamics partners flag on APC echo the industry pattern businesswire.com ↗
Long-time dealer user on DealersEdge calls Tekion "by far the worst" DMS they have used, with fixes that create new problems and an F&I menu so slow it can take up to 20 minutes to print a warranty forums.dealersedge.com ↗
Multiple kicked contracts, poor vendor accounting, and an F&I workflow that deletes saved data once pushed, forcing constant rescanning of cards and driver's licenses forums.dealersedge.com ↗
Mobile app quits working weekly and intermittently blocks logins, per dealer reviews apps.apple.com ↗
DealerRefresh forum threads report the company was severely understaffed during migrations and that CRM functionality was sold as production-ready but was not, leading some groups to postpone CRM go-live by a year forum.dealerrefresh.com ↗
G2/SoftwareSuggest reviewers cite slow or shallow customer support for complex issues and delays in issue resolution despite a generally favorable star rating g2.com ↗
CDK has publicly resisted handing dealer data to Tekion, forcing legal action (Georgia court order, December 2024 antitrust lawsuit), dealers caught in the middle have complained about delayed cutovers digitaldealer.com ↗
© Supergood Systems, Inc.