AccuReg API
Programmatically access patient access, insurance eligibility, prior authorization, registration quality assurance, and patient cost estimates in AccuReg with a stable REST API. Supergood builds and operates production-grade, unofficial AccuReg integrations so your team can automate front-end revenu
What is AccuReg?
AccuReg provides a patient access and front-end revenue cycle platform used by hospitals and health systems to reduce denials, accelerate cash, and improve patient financial transparency. Core capabilities include insurance verification, prior authorization management, registration quality assurance, price transparency and patient estimates, and point-of-service collections.
Core product areas include:
- Insurance eligibility verification (270/271-style benefits checks)
- Prior authorization initiation and tracking
- Registration Quality Assurance (defect scoring, worklists, address/identity verification)
- Price transparency and patient cost estimation for shoppable and scheduled services
- Point-of-service payment prompts and cashiering support
- Patient intake and document capture (IDs, insurance cards)
Common data entities:
- Patients (MRN, demographics, guarantor)
- Registrations/Encounters (visit type, status, location, dates)
- Insurance Coverages (payer, plan, member ID, group number)
- Eligibility Transactions (request/response, benefits, copay/deductible)
- Prior Authorizations (service lines, diagnosis, status, numbers)
- Price Estimates (service codes, allowed amounts, patient responsibility)
- Registration QA Defects (codes, severity, resolution status)
- Payments (amounts, method, receipt)
The AccuReg Integration Challenge
Hospitals rely on AccuReg daily, but turning portal-driven patient access workflows into automated pipelines is challenging:
- Payer- and plan-specific rules: Eligibility benefits and authorization requirements vary widely across payers and service types
- Enterprise security: SSO/MFA and network controls complicate headless automation
- Portal-first workflows: Registration QA, authorization queues, and estimation tools often live in web apps, not unified public APIs
- Timing dependencies: Pre-arrival windows, batch eligibility checks, and authorization turnaround times must be respected
- Compliance and audit: HIPAA controls, authorization audit trails, and retention policies need consistent handling
How Supergood Creates AccuReg APIs
Supergood reverse-engineers authenticated browser flows, batch interfaces, and network interactions to deliver a resilient API endpoint layer.
- Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes patient, registration, eligibility, authorization, and estimate objects
- Aligns with customer entitlements and licensing constraints to ensure compliant access
- Bridges batch exports and document artifacts with signed URL retrieval and delivery
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your AccuReg product mix, licensing, and authentication model.
- Supergood Builds and Validates Your API
We deliver a hardened AccuReg adapter tailored to your workflows and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as AccuReg evolves.
API Endpoints
Authentication
/sessionsEstablish a session using credentials. Supergood manages MFA (SMS, email, TOTP) and SSO/OAuth when enabled. Returns a short-lived auth token maintained by the platform.
Registrations
/registrationsRetrieve registrations/pre-arrivals with encounter details, coverage, QA score, and defects. Use this to drive defect resolution and estimate workflows.
Eligibility
/eligibility/verifyRun an eligibility check for a registration or coverage and return benefits details (copay, deductible, coinsurance) and coverage status.
Prior Authorizations
/authorizationsSubmit a prior authorization request with service lines, diagnosis, and dates. Tracks status and required documentation.
Price Estimates
/estimatesGenerate a patient cost estimate using benefits and contracted rates. Returns service lines and patient responsibility breakdown.
Use Cases
EHR-to-Patient Access Synchronization
- Push patient demographics and coverage updates from Epic, Cerner, or Meditech into AccuReg - Create pre-registrations automatically from your scheduling system - Maintain a single source of truth for MRN, encounter, and location data
Eligibility and Authorization Automation
- Validate coverage before scheduling or arrival and surface copay/deductible amounts - Submit prior authorization requests with service lines and diagnosis codes - Track authorization decisions and required documentation to reduce delays
Registration QA and Defect Resolution
- Pull QA worklists, route defects (e.g., missing policy, address mismatch) to staff - Apply corrections, upload supporting documents, and clear defects with audit trails - Escalate unresolved issues before the patient arrives or care is delivered
Price Estimates and POS Collections
- Generate patient-friendly estimates based on benefits and contracted rates - Present payment prompts and capture deposits at scheduling or check-in - Reconcile payments and estimates alongside encounter data
Technical Specifications
Authentication
Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
Response format
JSON with consistent resource schemas and pagination
Rate limits
Tuned for enterprise throughput while honoring licensing and usage controls
Session management
Automatic reauth and cookie/session rotation with health checks
Data freshness
Near real-time retrieval of registrations, eligibility, authorizations, and estimate artifacts
Security
Encrypted transport, scoped tokens, and audit logging; respects AccuReg entitlements and compliance requirements
Webhooks
Optional asynchronous delivery for QA defects, authorization status changes, and estimate generation
Latency
Sub-second responses for list/detail queries under normal load
Throughput
Designed for high-volume eligibility checks and authorization/estimate pipelines
Reliability
Retry logic, backoff, and idempotency keys minimize duplicate actions
Adaptation
Continuous monitoring for UI/API changes with rapid adapter updates
Frequently asked questions
Supergood supports workflows across commonly used AccuReg patient access tools, subject to your licensing and entitlements. We scope coverage (e.g., eligibility, authorizations, registration QA, estimates, document retrieval) during integration assessment.
We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. For batch flows, we manage timing windows, generate artifacts (e.g., estimate PDFs), and retrieve signed URLs or delivery confirmations programmatically.
Yes. You can request estimates using verified benefits and contracted rates. We return line-item responsibility breakdowns and artifacts suitable for patient communication and POS prompts.