AxisCare API
AxisCare is an all-in-one management platform for private-duty home care agencies, covering scheduling, EVV, billing, caregiver mobile apps, custom forms, and analytics for 3,900+ agencies. Its REST API is documented but customer-only, with per-agency tokens that support must enable and no third-party developer signup, sandbox, or SDKs. An unofficial API lets you programmatically pull clients, caregivers, visits, schedules, and invoices—and push updates back into AxisCare.
What is AxisCare?
AxisCare is an all-in-one home care software platform for private-duty agencies of all sizes, with skilled care and IDD lines as well. Its feature set spans scheduling, electronic visit verification (EVV), billing, care plans and plans of care, custom forms and visit forms, caregiver and admin mobile apps, reporting and care analytics, and revenue cycle management — used by 3,900+ agencies across private-pay, Medicaid, VA, and long-term care insurance payers.
Common data entities:
- Visit records with EVV verification status
- Caregiver schedules, availability, and open shifts
- Client records, care plans, and ADLs
- Custom visit forms and assessments
- Billing and invoices across private pay, Medicaid, VA, and LTCi
- Payroll inputs and applicant/CRM pipelines
The AxisCare Integration Challenge
- The API reference is public, but access is customer-only: Bearer tokens are created per agency in the Admin console, and support must first enable the API Tokens page
- No third-party developer signup, no sandbox, and no SDKs — software vendors can't build against AxisCare without a customer sponsoring access
- API servers are per-tenant, so every agency connection is its own base URL and credential set to provision and manage
- The low-code automation path (AxisCare Amplifier) is a paid Workato-powered add-on rather than open platform access
- The marketplace covers roughly 30 curated integrations, and users report billing and payroll syncs (e.g., QuickBooks) can drop invoices or glitch
How Supergood Creates AxisCare APIs
Supergood builds and maintains an unofficial, managed API on top of the AxisCare workflows your team already uses. Instead of waiting on support-enabled tokens, per-tenant provisioning, or a paid automation add-on, you get clean REST endpoints for the visit, scheduling, and billing data your systems need.
- Handles authentication, MFA, and session management automatically
- Normalizes visits, EVV records, schedules, and invoices into consistent JSON
- Monitors for UI and workflow changes and adapts the integration before it breaks
- Delivers reliable change notifications without depending on per-tenant webhook setup
Use AxisCare with AI agents: AxisCare MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute call to scope the AxisCare data and workflows you need. - Supergood Generates and Validates Your API
We build and test a production-ready API tailored to your AxisCare workflows. - Deploy with Monitoring
Go live with continuous monitoring and automatic adaptation as AxisCare evolves.
Potential API Endpoints
Authentication
/authenticateEstablish an authenticated session with managed credential handling
Client Operations
/clientsRetrieve client records, care plans, and payer details
Workforce
/caregiversPull caregiver profiles, availability, and credentials
Visits
/visitsRetrieve visit records with EVV verification status and visit forms
Visits
/schedulesPull caregiver schedules, open shifts, and schedule changes
Billing
/invoicesRetrieve invoices and billing records across payer types
Use Cases
EVV & Visit Verification
- Pull visit records with EVV verification status - Reconcile completed visits against schedules - Feed clean visit data to payers and EVV aggregators
Payroll & Billing Sync
- Extract visits, rates, and billable hours - Sync invoices to accounting without manual exports - Catch missing invoices and sync errors early
Scheduling Intelligence
- Read caregiver schedules and open shifts - Match caregiver availability to client needs - Push schedule updates from external tools
Client & Lead Operations
- Pull client records, care plans, and custom forms - Sync CRM leads and referral sources - Keep external systems aligned with agency data
Technical Requirements
Authentication
Managed credential-based login with automated session handling
Connectivity
Connects to AxisCare's per-tenant cloud application the same way an authorized user does — no support-enabled token setup required
Response format
Normalized JSON over REST
Rate limits
Managed request pacing tuned to AxisCare's tolerances
Session management
Automatic session refresh and re-authentication
Data freshness
Near real-time reads; configurable polling for change detection
Security
Encryption in transit and at rest; credentials stored in a secrets vault; access limited to data your agency is authorized to view
Webhooks
Supergood-managed change events for visits, schedules, and invoices — no per-tenant webhook configuration to maintain
Latency
Typical reads complete in 1-3 seconds depending on workflow
Throughput
Scales horizontally across agency tenants and sites
Reliability
Monitored 24/7 with automatic retries and failure alerts
Adaptation
UI and workflow changes detected and patched by Supergood, typically within hours
Frequently asked questions
AxisCare publishes an API reference with documented webhooks, but access is customer-only: Bearer tokens are created per agency in the Admin console, support must enable the API Tokens page, and there is no third-party developer signup, sandbox, or SDK. Supergood provides a managed API that doesn't depend on that provisioning process.
Amplifier is AxisCare's paid, Workato-powered low-code automation add-on. It's useful for simple recipes, but it's a separate purchase and not open programmatic access. Supergood gives you direct REST endpoints you control from your own stack.
Typical integrations cover clients and care plans, caregivers and schedules, visit records with EVV verification, custom visit forms, and invoices and billing across private pay, Medicaid, VA, and LTCi payers — normalized into consistent JSON.
Supergood monitors the platform continuously and adapts the integration automatically, typically within hours, so your API contract stays stable while the underlying application evolves.
Most integrations go from assessment call to a validated, production-ready API in days — no waiting on support tickets, token enablement, or add-on purchases.