← Back to all docs

Core Solutions API

Core Solutions is a behavioral health EHR platform whose Cx360 product line powers clinical documentation, billing, and care coordination for mental health, substance use, and IDD providers. An unofficial API lets you programmatically pull clients, encounters, treatment plans, claims, and scheduling data—and push updates like new appointments, clinical notes, and claim submissions back into Cx360.

By Alex KlarfeldJuly 8, 2026
Core Solutions API

What is Core Solutions?

Core Solutions is a behavioral health technology company with 25+ years of experience serving health and human services organizations. Its Cx360 platform is a smart, AI-enabled electronic health record (EHR) built for behavioral health and intellectual/developmental disabilities (IDD) providers, supporting clinical documentation, billing and revenue cycle management, telehealth, scheduling, ePrescribing, dashboards, and client portals across mental health, substance use disorder, IDD, CCBHC, and child & family services organizations.

Core product areas include:

  • Cx360 Enterprise (the Intelligent Care Record for complex, multi-service organizations)
  • Cx360 Intelligence (AI platform for optimizing care and outcomes, with Cx360 Clinical Assist for FHIR-enabled EHRs)
  • Cx360 GO (mobile ambient documentation and symptom tracking)
  • DSP Assist (real-time visibility for direct support professionals)
  • Billing and revenue cycle management, telehealth, scheduling, ePrescribing, dashboards, and client portals

Common data entities:

  • Clients, Demographics, Programs, Enrollments, Episodes of care
  • Encounters, Progress notes, Clinical assessments, Treatment plans
  • Appointments, Schedules, Service authorizations, Referrals
  • Claims, Service charges, Payments, Remittances, Payer plans
  • Medications, Prescriptions, Diagnoses, Problem lists
  • Providers, Staff, Caseloads, Documents and attachments

The Core Solutions Integration Challenge

Provider organizations run mission-critical clinical and billing workloads on Cx360 daily, but turning portal- and configuration-driven workflows into API-driven automation is non-trivial:

  • Configuration-driven tenants: Forms, assessments, programs, and workflows are tailored per organization and program type—generic integrations break across deployments
  • Mobile-captured data: Cx360 GO and DSP Assist generate field documentation that is not always exposed through a uniform read surface
  • Interoperability gates: FHIR-based connectivity (via Cx360 Clinical Assist) and HIE exchange are available but vary by deployment and certification status
  • Authentication complexity: Clinical systems commonly enforce MFA and role-based entitlements that complicate headless automation
  • PHI handling and compliance: Behavioral health and SUD records (42 CFR Part 2) require precise consent, redaction, and audit-trail handling
  • Billing and claim workflows: Service charges, authorizations, claims, and remittances need careful payer-plan and reason-code handling across program types

How Supergood Creates Core Solutions APIs

Supergood reverse-engineers authenticated Cx360 browser flows and FHIR-based interoperability surfaces to deliver a resilient API layer for your Core Solutions tenant—across clinical, scheduling, and billing modules.

  • Handles username/password and MFA (SMS, email, TOTP) securely
  • Maintains session continuity with automated refresh and change detection
  • Normalizes responses across clients, encounters, scheduling, and claims so you integrate once and rely on consistent objects
  • Aligns with organization-specific forms, program configurations, and role-based entitlements to ensure compliant, PHI-safe access

Use Core Solutions with AI agents: Core Solutions MCP Server →

Getting Started

  • Schedule Integration Assessment

Book a 30-minute session to confirm your modules, program configurations, and authentication model.

  • Supergood Generates and Validates Your API

We deliver a production-ready Cx360 adapter tailored to your organization's configuration and entitlements.

  • Deploy with Monitoring

Go live with continuous monitoring and automatic adjustments as Core Solutions evolves.

coresolutions

API Endpoints

Authentication

POST/authenticate

Authenticate to a Core Solutions Cx360 tenant using username/password, or MFA, and obtain a session token for downstream calls.

Client Operations

GET/clients

List clients with filters for program, enrollment status, caseload, and episode of care.

Clinical

GET/encounters

Retrieve encounters, progress notes, assessments, and treatment plans for a client or program.

Scheduling

GET/appointments

Pull appointments and schedules across providers, programs, and service locations.

Scheduling

POST/create_appointment

Schedule a new appointment for a client against a provider, program, and service authorization.

Billing

POST/submit_claim

Submit a claim with service charges, diagnoses, and payer plan details for adjudication and remittance tracking.

Use Cases

Sync client and clinical data into a warehouse

- Pull clients, enrollments, and episodes of care from Cx360 into a central data warehouse - Stream encounters, progress notes, and treatment plans to analytics and quality-reporting tools - Reconcile diagnoses and problem lists across programs for a unified client record

Automate scheduling and intake workflows

- Push new appointments and intake records into Cx360 without portal clicks - Pull provider schedules and caseloads to power patient-facing booking experiences - Trigger referral and service-authorization updates when an appointment changes

Streamline billing and revenue cycle

- Sync service charges, claims, and remittances from Cx360 into AR and general ledger systems - Match payments against payer plans and surface denials to follow-up workflows - Automate claim submission across mental health, SUD, and IDD program types

Enable interoperability and care coordination

- Exchange clinical summaries with FHIR-enabled EHRs and HIEs via a normalized surface - Surface medications and prescriptions to ePrescribing and reconciliation tools - Push and pull documents and attachments for cross-provider collaboration

Technical Specifications

Authentication

Username/password, OAuth, and MFA (SMS, email, TOTP) handled in a managed session

Connectivity

Authenticated Cx360 browser flows plus FHIR-based interoperability surfaces where exposed by the organization

Response format

Normalized JSON across client, encounter, scheduling, and billing objects

Rate limits

Adaptive throttling tuned to your tenant to avoid platform-side limits

Session management

Automatic session refresh, MFA replay handling, and credential rotation

Data freshness

Near real-time pulls for clients, encounters, and scheduling with optional scheduled batch syncs

Security

Encrypted credential vault, scoped access tokens, HIPAA and 42 CFR Part 2-aware controls, and audit logging

Webhooks

Event-style callbacks for new encounters, appointment changes, claim status, and document updates

Latency

Sub-second reads on cached entities; multi-second writes when posting through clinical and billing workflows

Throughput

Horizontally scaled workers sized to multi-program clinical and billing volume

Reliability

Retry, backoff, and idempotency keys for encounters, claims, and scheduling transactions

Adaptation

Continuous monitoring of Cx360 releases and organization-specific configuration drift

Frequently asked questions

Yes. Supergood normalizes data across clinical documentation (clients, encounters, assessments, treatment plans) and revenue cycle (service charges, claims, remittances), so you integrate the full Cx360 record once.

No. Core Solutions does not publish a general-purpose developer API. Supergood works with your existing authenticated Cx360 sessions and FHIR-based interoperability surfaces, so you do not depend on a public API being available.

Access runs against your existing entitlements with HIPAA and 42 CFR Part 2-aware controls, scoped tokens, consent handling, and full audit logging—so PHI and sensitive SUD records stay protected.

Yes. Where Cx360 Clinical Assist and FHIR-based interoperability are enabled, Supergood surfaces those exchanges through the same normalized API, alongside data captured directly in Cx360.

Each tenant is profiled against its configured forms, assessments, and program types. Supergood preserves organization-specific fields and entitlements rather than forcing a generic schema.

Yes. The Core Solutions integration is monitored around the clock and was last reviewed in July 2026. When Core Solutions changes underlying pages, sessions, or data structures, Supergood updates the API automatically and maintains the same stable contract for your team.

Ready to get a real API?