Core Solutions is a behavioral health EHR platform whose Cx360 product line powers clinical documentation, billing, and care coordination for mental health, substance use, and IDD providers. An unofficial API lets you programmatically pull clients, encounters, treatment plans, claims, and scheduling data—and push updates like new appointments, clinical notes, and claim submissions back into Cx360.

Core Solutions is a behavioral health technology company with 25+ years of experience serving health and human services organizations. Its Cx360 platform is a smart, AI-enabled electronic health record (EHR) built for behavioral health and intellectual/developmental disabilities (IDD) providers, supporting clinical documentation, billing and revenue cycle management, telehealth, scheduling, ePrescribing, dashboards, and client portals across mental health, substance use disorder, IDD, CCBHC, and child & family services organizations.
Core product areas include:
Common data entities:
Provider organizations run mission-critical clinical and billing workloads on Cx360 daily, but turning portal- and configuration-driven workflows into API-driven automation is non-trivial:
Supergood reverse-engineers authenticated Cx360 browser flows and FHIR-based interoperability surfaces to deliver a resilient API layer for your Core Solutions tenant—across clinical, scheduling, and billing modules.
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Authentication
/authenticateAuthenticate to a Core Solutions Cx360 tenant using username/password, or MFA, and obtain a session token for downstream calls.
Client Operations
/clientsList clients with filters for program, enrollment status, caseload, and episode of care.
Clinical
/encountersRetrieve encounters, progress notes, assessments, and treatment plans for a client or program.
Scheduling
/appointmentsPull appointments and schedules across providers, programs, and service locations.
Scheduling
/create_appointmentSchedule a new appointment for a client against a provider, program, and service authorization.
Billing
/submit_claimSubmit a claim with service charges, diagnoses, and payer plan details for adjudication and remittance tracking.
- Pull clients, enrollments, and episodes of care from Cx360 into a central data warehouse - Stream encounters, progress notes, and treatment plans to analytics and quality-reporting tools - Reconcile diagnoses and problem lists across programs for a unified client record
- Push new appointments and intake records into Cx360 without portal clicks - Pull provider schedules and caseloads to power patient-facing booking experiences - Trigger referral and service-authorization updates when an appointment changes
- Sync service charges, claims, and remittances from Cx360 into AR and general ledger systems - Match payments against payer plans and surface denials to follow-up workflows - Automate claim submission across mental health, SUD, and IDD program types
- Exchange clinical summaries with FHIR-enabled EHRs and HIEs via a normalized surface - Surface medications and prescriptions to ePrescribing and reconciliation tools - Push and pull documents and attachments for cross-provider collaboration
Authentication
Username/password, OAuth, and MFA (SMS, email, TOTP) handled in a managed session
Connectivity
Authenticated Cx360 browser flows plus FHIR-based interoperability surfaces where exposed by the organization
Response format
Normalized JSON across client, encounter, scheduling, and billing objects
Rate limits
Adaptive throttling tuned to your tenant to avoid platform-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for clients, encounters, and scheduling with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, HIPAA and 42 CFR Part 2-aware controls, and audit logging
Webhooks
Event-style callbacks for new encounters, appointment changes, claim status, and document updates
Latency
Sub-second reads on cached entities; multi-second writes when posting through clinical and billing workflows
Throughput
Horizontally scaled workers sized to multi-program clinical and billing volume
Reliability
Retry, backoff, and idempotency keys for encounters, claims, and scheduling transactions
Adaptation
Continuous monitoring of Cx360 releases and organization-specific configuration drift
Yes. Supergood normalizes data across clinical documentation (clients, encounters, assessments, treatment plans) and revenue cycle (service charges, claims, remittances), so you integrate the full Cx360 record once.
No. Core Solutions does not publish a general-purpose developer API. Supergood works with your existing authenticated Cx360 sessions and FHIR-based interoperability surfaces, so you do not depend on a public API being available.
Access runs against your existing entitlements with HIPAA and 42 CFR Part 2-aware controls, scoped tokens, consent handling, and full audit logging—so PHI and sensitive SUD records stay protected.
Yes. Where Cx360 Clinical Assist and FHIR-based interoperability are enabled, Supergood surfaces those exchanges through the same normalized API, alongside data captured directly in Cx360.
Each tenant is profiled against its configured forms, assessments, and program types. Supergood preserves organization-specific fields and entitlements rather than forcing a generic schema.
Yes. The Core Solutions integration is monitored around the clock and was last reviewed in July 2026. When Core Solutions changes underlying pages, sessions, or data structures, Supergood updates the API automatically and maintains the same stable contract for your team.