Ease API
Ease is a benefits administration and HR platform built for insurance brokers, employers, and employees at small and mid-sized businesses. An unofficial API lets you programmatically pull employees, dependents, benefit plans, enrollments, rates, eligibility, and carrier connections—and push updates like new hires, enrollment elections, life-event changes, and payroll syncs back into Ease.
What is Ease?
Ease is a cloud benefits administration and HR platform built for insurance brokers, employers, and their employees—designed for businesses with roughly 2 to 250 employees. Brokers use Ease to set up and scale small-group business, employers use it to run open enrollment and manage HR, and employees use it to compare plans and complete enrollments digitally. Ease is now part of Employee Navigator.
Core product areas include:
- Benefits Administration (digitally-mapped enrollment forms, rates, contributions, and eligibility setup)
- Enrollment (plan comparisons, cost-per-pay-period calculations, and employee benefits access)
- HR Solutions (employee onboarding, digital offer letters with e-signature, and document collection)
- EaseConnect and EaseConnect+ (direct carrier connections that transmit enrollments and changes)
- Payroll Integrations (sync benefits and payroll data with ADP Workforce Now, ADP RUN, BambooHR, Paycor, and Paylocity)
- Compliance tools (ACA support to ensure coverage meets requirements)
Common data entities:
- Employees, Dependents, Beneficiaries, Eligibility Records
- Benefit Plans, Coverages, Rates, Contributions
- Enrollments, Elections, Life Events, Qualifying Events
- Carriers, Carrier Connections, Evidence of Insurability (EOI) records
- Companies, Groups, Brokers/Agencies, Payroll Records
- Offer Letters, Documents, Signatures, Onboarding Tasks
The Ease Integration Challenge
Brokers and employers run open enrollment and ongoing benefits operations on Ease, but turning its portal-driven workflows into reliable API-driven automation is non-trivial:
- Multi-tenant broker hierarchy: Agencies, companies, and groups each carry their own configuration, plan mappings, and entitlements—generic integrations break across tenants
- Carrier-connection variability: EaseConnect and EaseConnect+ coverage differs by carrier, plan type, and whether a direct API connection exists for that book
- Per-group plan mapping: Enrollment forms, rates, contributions, and eligibility rules are digitally mapped per group, so object models shift from one client to the next
- Authentication and session handling: Broker, employer, and employee logins complicate headless automation across the platform
- Open-enrollment effective dating: Elections, life events, and EOI records require precise effective-date and qualifying-event handling
- Payroll and HR sync: Keeping benefits, deductions, and employee data aligned across ADP, BambooHR, Paycor, and Paylocity requires careful reconciliation
How Supergood Creates Ease APIs
Supergood reverse-engineers Ease's authenticated browser flows and its REST API and Swagger-documented surfaces to deliver a resilient API layer for your agency, company, and group data—across benefits, enrollment, and HR.
- Handles broker, employer, and employee logins, including MFA, securely in a managed session
- Maintains session continuity with automated refresh and change detection
- Normalizes responses across Employees, Dependents, Plans, Enrollments, and Carriers so you integrate once and rely on consistent objects
- Aligns with per-group plan mappings, rates, and eligibility rules to ensure compliant access
Use Ease with AI agents: Ease MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your agency, groups, carrier connections, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready Ease adapter tailored to your group configuration and plan mappings.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Ease evolves.
API Endpoints
Authentication
/authenticateAuthenticate as a broker, employer, or employee to an Ease account, including MFA, and obtain a session token for downstream calls.
Employees
/employeesList employees and dependents across a company or group with filters for status, eligibility, and enrollment state.
Employees
/create_employeeAdd a new hire with demographic, dependent, and eligibility details to trigger onboarding and enrollment.
Enrollments
/enrollmentsRetrieve benefit elections, plan selections, contributions, and life-event changes for a group or employee.
Enrollments
/submit_enrollmentSubmit or update an employee's benefit elections and qualifying-event changes for transmission to carriers.
Plans
/plansPull benefit plans, coverages, rates, and contribution structures mapped for a group across connected carriers.
Use Cases
Sync employee and enrollment data into your warehouse
- Pull employees, dependents, and eligibility records across companies and groups into a single warehouse - Stream enrollment elections, plan selections, and contributions to downstream BI and reporting tools - Reconcile member records across brokers, groups, and carriers for a unified benefits 360
Automate new-hire onboarding and open enrollment
- Push new hires with dependents and eligibility into Ease to trigger onboarding and enrollment - Send digital offer letters and collect e-signatures without portal clicks - Route qualifying-event and life-event changes into enrollment workflows automatically
Keep benefits and payroll in sync
- Sync benefit elections, deductions, and contributions with ADP, BambooHR, Paycor, and Paylocity - Reconcile payroll records against plan rates and contribution structures - Surface discrepancies between Ease enrollments and payroll deductions to operations teams
Streamline carrier connections and EOI
- Transmit enrollments and changes to carriers through EaseConnect and EaseConnect+ programmatically - Track Evidence of Insurability (EOI) status completed during enrollment - Pull member benefits data back from connected carriers for downstream systems
Technical Specifications
Authentication
Broker, employer, and employee logins, including MFA, handled in a managed session
Connectivity
Authenticated browser flows plus Ease's REST API and Swagger-documented surfaces where exposed for your account
Response format
Normalized JSON across Employee, Plan, Enrollment, Carrier, and Payroll objects
Rate limits
Adaptive throttling tuned to your agency and group volume to avoid platform-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for employees, enrollments, and plans with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for new hires, enrollment changes, life events, and EOI status
Latency
Sub-second reads on cached entities; multi-second writes when posting enrollments and onboarding records
Throughput
Horizontally scaled workers sized to open-enrollment volume across agencies, groups, and carriers
Reliability
Retry, backoff, and idempotency keys for enrollment submissions, life-event changes, and payroll syncs
Adaptation
Continuous monitoring of Ease releases, carrier-connection changes, and per-group configuration drift
Frequently asked questions
Yes. Supergood normalizes data across benefits administration—employees, plans, enrollments, rates, and carriers—as well as HR records like onboarding tasks, offer letters, and signatures, so you integrate both books once.
No. Supergood works with your existing Ease account, entitlements, and authenticated sessions. EaseConnect and EaseConnect+ carrier connections are leveraged where your account already has them configured, not added as a new partnership requirement.
Yes. Benefits, deductions, and employee data can be synced and reconciled against payroll providers Ease supports—including ADP Workforce Now, ADP RUN, BambooHR, Paycor, and Paylocity—through the same normalized API surface.
Each group is profiled against its digitally-mapped enrollment forms, rates, contributions, and eligibility rules. Supergood preserves group-specific plan structures and fields rather than forcing a generic schema.
Yes. EOI records completed during enrollment—such as those exchanged through EaseConnect+ carrier connections—are exposed through the same normalized API surface alongside enrollments and member benefits.