Echo EHR API
Echo EHR (EchoVantage) is electronic health record and practice management software for behavioral health and human services organizations. With an unofficial API, you can securely pull client records, staff rosters, appointments, service tickets, authorizations, and remittance summaries, while push
What is Echo EHR?
EchoVantage (Echo EHR) provides behavioral health EHR and revenue cycle tools used by community mental health centers, CCBHCs, substance use treatment programs, and human services agencies. Echo covers intake, episodes of care, treatment plans, progress notes, scheduling, authorization tracking, service entry, billing/claims, and remittance posting, with optional ePrescribing integrations (e.g., via partners like DrFirst) and telehealth support.
Core product areas include:
- Client intake and demographics
- Clinical documentation (assessments, progress notes, treatment plans)
- Scheduling and appointment management
- Service entry/tickets tied to CPT/HCPCS and diagnosis codes
- Insurance coverage, payer setups, and prior authorizations
- Claims generation (837P/837I) and remittance posting (835)
- Programs, episodes of care, and outcomes reporting
Common data entities:
- Clients (patients) and episodes of care
- Providers/staff and caseload assignments
- Appointments and service tickets/encounters
- Diagnoses (ICD-10), service codes (CPT/HCPCS), modifiers, place of service
- Payers/insurance plans and coverage
- Prior authorizations (units, date ranges, service codes)
- Claims (837P/I) and remittances (835)
- Programs, locations, and service settings (e.g., telehealth, office, community)
The Echo EHR Integration Challenge
Organizations rely on Echo daily, but turning portal-based clinical and billing workflows into automated pipelines is hard:
- Payer-specific rules: Distinct service codes, modifiers, authorization utilization logic, and submission channels across Medicaid and commercial plans
- Strong enterprise security: SSO/MFA and network controls complicate headless automation
- Portal-first delivery: Scheduling, service tickets, authorization views, and batch exports live in web apps and SFTP/EDI—not unified public APIs
- File interfaces and timing windows: EDI and SFTP feeds, batching constraints, and daily submission windows require careful orchestration
- Compliance and audit: Clinical edits require audit trails; retention rules and documentation-to-billing provenance must be maintained
How Supergood Creates Echo EHR APIs
Supergood reverse-engineers authenticated browser flows, batch interfaces, and network interactions to deliver a resilient API endpoint layer.
- Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes client, authorization, service, claim, and remittance objects so you can integrate once across programs and payers
- Aligns with customer entitlements and licensing constraints to ensure compliant access
- Bridges batch exports and SFTP/EDI flows where applicable with signed URL retrieval and delivery
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your Echo EHR product mix, licensing, and authentication model.
- Supergood Builds and Validates Your API
We deliver a hardened Echo adapter tailored to your workflows and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Echo evolves.
API Endpoints
Authentication
/sessionsEstablish a session using credentials. Supergood manages MFA (SMS, email, TOTP) and SSO/OAuth when enabled. Returns a short-lived auth token maintained by the platform.
Clients
/clientsRetrieve client demographics, coverage, diagnoses, and episode-of-care context.
Clients
/clientsCreate or update a client record with demographics and coverage.
Authorizations
/authorizationsRetrieve payer/member service authorizations with allowed units, service codes, and date ranges. Use this to validate scheduling and service entry.
Claims
/claimsAssemble an 837P/I claim from eligible service tickets already entered in Echo. Supergood normalizes service lines and can route the generated file to the configured submission channel.
Use Cases
EHR-to-Echo Synchronization
- Push client demographics and providers/staff from your system into Echo - Create appointments automatically from your scheduling tool with correct service contexts - Maintain a single source of truth for coverage, diagnoses, and episodes of care
Authorization-Aware Scheduling and Eligibility
- Validate authorizations before scheduling or service entry - Track remaining authorized units and prevent over-utilization - Surface program-specific rules to care coordinators
Documentation-to-Billing Automation
- Turn signed progress notes into billable service tickets with required codes and modifiers - Bundle eligible services into 837P/I claims according to payer-specific formatting - Reconcile remittances (835) and denials alongside clinical and authorization data
Audit and Compliance
- Export complete service packets with timestamps, providers, diagnoses, and audit trails - Maintain machine-readable histories of edits, approvals, and submission artifacts - Prove documentation-to-claim provenance during reviews
Technical Specifications
Authentication
Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
Response format
JSON with consistent resource schemas and pagination
Rate limits
Tuned for enterprise throughput while honoring licensing and usage controls
Session management
Automatic reauth and cookie/session rotation with health checks
Data freshness
Near real-time retrieval of clients, authorizations, service tickets, and claim artifacts
Security
Encrypted transport, scoped tokens, and audit logging; respects Echo EHR entitlements and compliance requirements
Webhooks
Optional asynchronous delivery for authorization updates, claim generation, and remittance postings
Latency
Sub-second responses for list/detail queries under normal load
Throughput
Designed for high-volume scheduling, service entry, and batch claims pipelines
Reliability
Retry logic, backoff, and idempotency keys minimize duplicate actions
Adaptation
Continuous monitoring for UI/API changes with rapid adapter updates
Frequently asked questions
Supergood supports workflows across commonly used EchoVantage modules (client management, scheduling, clinical documentation views, authorizations, service entry, claims generation, remittance retrieval), subject to your licensing and entitlements. We scope coverage during integration assessment.
We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. For batch flows, we manage SFTP/EDI timing windows, generate 837 files, and retrieve signed URLs or delivery confirmations programmatically.
Yes. You can assemble 837P/I from eligible service tickets with payer-specific formatting. We can route submissions via your configured channel (payer portal or clearinghouse) and return statuses and artifacts for reconciliation.